Ocha - Kalkbaai iNingizimu Afrika

I’ve been to so many Thai places all over the valley and we have NEVER received bad customer service like the one at this location. It’s really disappointing especially because I hate to be one that complains. First off, she called us up to the table to order and since we were not expecting to order before we sat, we were thinking about what we wanted and she proceeded to be rude and say “you HAVE to order here”…. Yes we know that as you made that very apparent from the beginning. Although I’m okay with paying before we sit (perhaps due to the area), I don’t think it’s okay to demand the check/tip while we’re still eating. What’s the rush? We already paid before hand. How do you expect me to tip when we haven’t even finished eating? On top of that, standing behind me looking over my shoulder bending your neck, waiting for me to decide what amount to tip because your customer service was terrible. Don’t be so rude next time and demand the check tip right away, it’s disrespectful while we’re still eating. There’s no difference collecting the check after we’re done eating because we PAID already!

Great service, way better than the ocha at Vermont. This place on sunset is not crowded at all. They take your order and food is served very fast. Also a lot of parking available and it's free.

Food great restaurant is weird maybe it's an LA thing order and pay at central table one menu for everyone. Food came out quick, but in to go boxes. They need to snap out of COVID habits.

We did not enjoy the styrofoam serveware or standing to order and pay the food before sitting and eating. We were directed to sit at a table with a fly swatter on the seat. When we asked the attendant to take it and he wiped it down but didn't dry it.

We had to pay and order at one of the booths before we even got seated. No real silverware or plates or cups. Everything was disposable paper plates and cups. Food did not taste like Ocha. It was bland and not spicy at all. I 've never been to this Ocha before and would not come back.