KFC - Kailua

This KFC is definitely understaffed, but the employees are always very communicative about the situation. They do their best, the food always tastes fantastic,... read more This KFC is definitely understaffed, but the employees are always very communicative about the situation. They do their best, the food always tastes fantastic, and they're consistently apologetic for the wait. This afternoon (2/2/24), there was only one woman on duty, but she managed the drive-thru efficiently.

The quality of the food is awful, and the restaurant floor is incredibly dirty. The doors are so sticky that I had trouble getting my shoes unstuck from the flo... read more The quality of the food is awful, and the restaurant floor is incredibly dirty. The doors are so sticky that I had trouble getting my shoes unstuck from the floor and the mat when I arrived. Every time I go there to pick up food, I end up waiting 20 minutes.

This KFC in the center of Kailua Town is fantastic! The restaurant is very clean, and the customer service is outstanding. The chicken was hot and crispy, makin... read more This KFC in the center of Kailua Town is fantastic! The restaurant is very clean, and the customer service is outstanding. The chicken was hot and crispy, making it one of the best KFC locations I've ever visited.

Went through drive through. Fast and efficient. read more Went through drive through. Fast and efficient.

Found several pieces of plastic in my famous bowl. So glad my kid didn't choke on any!!! read more Found several pieces of plastic in my famous bowl. So glad my kid didn't choke on any!!!