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Contribute Feedback What Glenda likes about Popeyes Louisiana Kitchen:
I ordered a large drink, but when I mentioned it to the lady at the drive-thru, she said she had it marked as a small and didn’t even offer to correct it. Besides that, it would be nice to be able to order takeout inside without waiting nearly 20 minutes in the drive-thru line. The food was good, though—I tried their coleslaw for the first time and was pleasantly surprised! View all feedback.
What User doesn't like about Popeyes Louisiana Kitchen:
The restaurant frequently runs out of chicken, which is surprising for a place that specializes in chicken dishes. Unfortunately, the staff doesn't seem to be concerned about it at all. View all feedback.
Man, I love popeyes. I'm a fat man in the middle age. popeyes is my church. Unfortunately, this particular situation is not great. I guess they have a personal problem or something, but they are super disorganized. they are often available from common menu items to the point where I will find a list of backup selections if I arrive to pick up our family dinner, and I am told that I have another item because they are from pommes or whatever. I order in the rule online for convenience. the point of online ordering is that I can order and pay in advance and then just pick up my food when I arrive. from any reason I have to go to the restaurant at this place and wait to tell the cashier that I am here to pick up my order. only then begins to fill the order. that tends all the point of online order, do you know? I'm not trying to get the workers. they always seem very busy and they are in the usually super pleasant and professional. I feel they're understated or maybe mistreated. To be fair, I never had a problem with eating myself. I've never had a bad nutritional situation or something. sometimes it is not super fresh, but this is just a reality of eating at fast food places. lower line: eating is good, but it is quite likely that they wait a longer than normal. not a deal break when they're in a hurry.
Very disappointed about the equipment working on 08/09/22. impolite, observed customers go out because no one participated in the theke. we were waiting 40 minutes on our order. no tassen do not store clean, do not worry, they appeared at the front not waiting the customers, they went out. if not for the window help was not saying how long we had been there. not satisfied at all. not sure how a business remains busy. was never so dissatisfied in my life. Never!
30+ minutes to get through drive thru. Didn’t include any sauces with the meal. 1/4 pound shrimp was more like an ounce of shrimp. No plastic ware for the sides. Haven’t been to this location in over a year because it screwed up four orders in a row back then. Never again!
Popcorn shrimp, was there any shrimp in there? Chicken was fair at best. Fries were cold. Waited 10 min to get food. Wasn't the workers fault, but ac was out in 104 degree weather. Big water puddle on floor and smelled like burning wire. We were wet with sweat. We should of just left and went somewhere else.
The food is pretty standard quality for the area, but the service is horrendous. It doesn't seem to matter whether you order ahead, walk in, or drive thru, be prepared to wait for a while and possibly have to remind them of sauces or drinks. They always seem to be out of something, and if they tell you they can have it ready in 3 minutes you should add at least 10 to that. If you order delivery through Door Dash your order will probably be turned down by at least 3 drivers before someone picks it up, because nobody wants to stand there for 45 minutes waiting for a $3 order that they won't even start until someone is there to pick it up, and it will take at least an hour to get it from the time you order.