Kfc - Johnstown

The chicken was tasteless—definitely not what I expected from the promise of 11 herbs and spices. Overall, I would rate the food a 1 out of 5. read more The chicken was tasteless—definitely not what I expected from the promise of 11 herbs and spices. Overall, I would rate the food a 1 out of 5.

I really enjoy the chicken, but the mashed potatoes don't taste like they used to. They now seem like they come from a box. The service could also use some impr... read more I really enjoy the chicken, but the mashed potatoes don't taste like they used to. They now seem like they come from a box. The service could also use some improvement.

Avoid paying for extra sauces through DoorDash. The KFC staff seem unable to read the order and include them in the bag. This has happened to me twice in one we... read more Avoid paying for extra sauces through DoorDash. The KFC staff seem unable to read the order and include them in the bag. This has happened to me twice in one week. Having worked in the industry myself, I can say it’s not difficult—it's fast-paced, but not complicated.

Staff have always been friendly and polite, but the assembly of the food has been inconsistent (sandwiches) I?ve never had any issues with their buckets. Biscui... read more Staff have always been friendly and polite, but the assembly of the food has been inconsistent (sandwiches) I?ve never had any issues with their buckets. Biscuits, mashed potatoes and coleslaw are always good.

The person taking my order knew I was having difficulty with whether I wanted a meal or just a fillup bowl (I wasn't feeling well and knew I wanted mashed potat... read more The person taking my order knew I was having difficulty with whether I wanted a meal or just a fillup bowl (I wasn't feeling well and knew I wanted mashed potatoes and gravy and a biscuit) but didn't know if I wanted anything else. She helped me decidewith a fill-up bowl then put the corn and chicken and extra gravy on the side. I had ordered a biscuit and when I got home andthere was not biscuit I seriously cried (they are so good when fresh). I live too far to come back and by this time I had atemp. of 102. Shameful ya forgot a sick girl's biscuit. Other than that I enjoyed my mashed patotoes and gravy! ????