Dunkin' - Johnston

American, Bagels, Bakery
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Dunkin'

Dunkin'
3.1 / 5 (761 reviews)

Description

**Dunkin' Experience: A Mixed Bag**

Dunkin' is a popular spot bustling with customers, yet experiences vary dramatically. While some patrons rave about the fast service, cleanliness, and friendly staff, others report unsanitary conditions and unprofessional behavior, noting alarming issues like flies on food and workers neglecting hygiene. Long wait times, inconsistent order accuracy, and rude interactions add to the frustration for many. Newer locations with renovated decor and efficient ordering kiosks enhance the experience, but the chaotic drive-thru and parking challenges remain a concern. Ultimately, Dunkin' offers both satisfying moments and significant disappointments, making it a gamble for diners.

Last update: 17.01.2026 from: Samantha

Feedback

★ 3.1 / 5 from 761 reviews
samantha-marie-snake
19.03.2025

No stars for this place. Two women working here were screaming at me and my sweet mother through the drive thru intercom because I ordered half a dozen of donuts. It was 7AM and I was confused. Super rude and we told them to hold off and drove off. Extremely rude and unnecessary. Manager needs to do something about these workers. If you don’t like your job then don’t work here. We just simply wanted donuts Food: 1

gail-beaudet-bank890
19.03.2025

Service: Take out Meal type: Breakfast Price per person: $1–10 Food: 3 Service: 5 Atmosphere: 3 Recommended dishes: Egg and Cheese

stacee
19.03.2025

I came here and ordered inside a coffee and snackin bacon. The cashier cashed me out while using my app. I was then made aware they had no bacon. In order to be refunded I needed to contact customer service. I did. They told me to contact this location. It's a back and forth game at this point and all I want is MY REFUND that I am entitled to! Food: 1 Service: 1 Atmosphere: 1

shane-hottin
19.03.2025

Service: Dine in Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 4

kiza-jones-ivy2931
19.03.2025

Update: 2nd time i've gone in there and it's a different Satuay crew than normal... Learned my lesson, if its not the norm then walk right out the doors... I only get to come to this location once a week, but each time they never fail. It is THE BEST customer service I have ever had! They are always so polite and so accommodating. I choose this location over the one thats down the street from my house and never regret it. This location makes being 5 minutes late to work worth it.

FAQ

As a guest, you can use the WLAN of the establishment at no extra cost.

The premises in the restaurant are wheelchair accessible and can also be used with a wheelchair or physiological disabilities.

The restaurant accepts the common credit cards.

More information

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