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Contribute Feedback What User likes about Pizza On The Plaza:
The Italian cuisine and pizzas at this restaurant are excellent. We believe they serve the best pizza in the city. The staff is friendly and our orders are always delivered promptly. View all feedback.
What User doesn't like about Pizza On The Plaza:
Poor customer service. They use a third-party delivery service without specifying on their website. The delivery person looked dirty and so did their car. After speaking to Brent, who was apologetic and pleasant, he instructed us to call back on Tuesday for a resolution. However, when my partner went to speak to Brent on Tuesday, the owner said they needed to consult with the delivery service first. The owner refused... View all feedback.
The New York-style pizza at this restaurant is good, with a little bit of flop but tasty enough to make up for it. When I visited, it seemed like they were understaffed and one person was doing all the work.
If you're in Johnson City and craving pizza, make sure to stop by this restaurant. The pizza is great, the atmosphere is good, and the owner is wonderful.
This was my first time trying out this restaurant, and I must say the food was delicious! As we waited for our order outside, we couldn't help but notice the busy traffic passing by, indicating that this place is popular. A true hidden gem on Harry L. Drive.
First time here since it was Cacciatore's and we were happy with the drinks and the service, we got pizza to go and wings they were both great! Pizza is top grade and wings were crispy ! We will go there again!
Poor customer service. They use a third-party delivery service without specifying on their website. The delivery person looked dirty and so did their car. After speaking to Brent, who was apologetic and pleasant, he instructed us to call back on Tuesday for a resolution. However, when my partner went to speak to Brent on Tuesday, the owner said they needed to consult with the delivery service first. The owner refused to take any action, resulting in a bad review for a $34 order. I will warn others not to dine here. If they cared about their customers and their business's reputation, they would be more understanding.
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