Krystal - Feedback

#7 - Fast Food - Jesup, American, North American

Reviews

Overall Total Score
3.9 out of 5
Very good | 651 reviews

Outside Images

Krystal Outside

Reviews from various websites

Sirved

Last update : 30.04.2025

3.3 ★ from 10 reviews
thesaltygentsshow
02.08.2023

I came into Krystal's actually on Valentine's Day lol and I was intrigued of trying the double bacon slider and it was pretty good! the onions were savory and one of the female employees was very helpful and nice to converse with and I hope to visit again with luck of having her take my order again! I wish I got her name at least to say thanks for making my visit fun! :

alyson-42
02.08.2023

First time trying. Burgers are small like white Castle burgers. They were dry and no extra condiments. The chili cheese fries though exceeded expectations! Great service and employees.

ayu65
30.04.2025

I went to the drive and was told they didn't have any fries and they was only expected cash so I tried to oder the doubts and was told o we don't have them either worse customer service every

ayu65
02.08.2023

Worst burger I?ve ever had. Ordered 3 bacon cheese Krystals and the meat was grey on all and so soggy it ruined the bun. Fries were ok but nothing special. Spent $8 on the meal but honestly would?ve spent less and gotten better quality at McDonald?s. My coworkers said it?s best when you?re drunk, and I wouldn?t even eat this while drunk.

roberts-angus
30.04.2025

I ordered a chilli tot with light cheese and a junkyard frie and wanted both of them FRESH..BUT INSTEAD I GOT A JUNKYARD FRIE THAT WAS SOGGY AND BARELY ANY CHEESE,,TOTS THAT WEREN'T FRESH AND PILLED WITH CHEESE....AND yet they can't answer the phone forme to complain.i have sugar problems and needed to eat something but how do they expect someone to eat this mess especially withno damn forks????????????????????????????????????????????

**Restaurant Review: A Mixed Bag at Jess Crystal Burger** Jess Crystal Burger offers a varied dining experience marked by both notable highs and disappointing lows. While the friendly drive-thru staff and standout chili cheese fries receive praise, many patrons report issues with service, including rude behavior and long wait times. The establishment’s cash-only policy has frustrated guests, particularly amidst current coin shortages. Additionally, cleanliness concerns regarding shared facilities and unsanitary conditions detract from the experience. Though some diners appreciate the breakfast offerings and the flavor of specific menu items, the overall inconsistency in food quality and customer service leaves many questioning a return visit.

Restaurantji

Last update : 23.04.2024

3.1 ★ from 61 reviews
kristi-myrick
23.04.2024

The night shift manager was incredibly unprofessional. She even called the police on me after they shorted my children's order, which I had already paid for. From the moment I started ordering at the drive-thru, her attitude was terrible. I remained polite the entire time, even after they messed up our order. When I went inside to address the issue, I was smiling and trying to be as kind as possible, but the way she treated me was completely unreasonable.

jesse-crews-weed7758
23.04.2024

In my opinion, the food is consistently unappetizing and dry, and the fries are often cold and soaked in grease. I strongly advise against dining here.

kenny-d-tree0010
23.04.2024

Chili cheese fries was cold when I got it it’s like they just threw it together. Luke warm from sitting. Sitting gosh knows how long I don’t think I’ll ever go back to Jess Crystal Burger, unless I get refunded my meal. I thought Crystal Burger had all of their meals 24 seven Boy was I

amber-grant-3
23.04.2024

I always stop by on the way to work in the afternoon and depending on who’s working I have a good experience. But there has been more bad then good lately. Wait is over 10 min then to get to order and hear cash only. Is the most inconvenient thing. I get sometimes but it’s happened 3 times already.

john-taylors-1
23.04.2024

To the management: You really need to consider giving your employees a raise. They are working incredibly hard in a very stressful environment, often dealing with rude customers.

Menu

Last update : 04.05.2023

4.8 ★ from 5 reviews
alberta56
04.05.2023

Excellent service and delicious food! Bridget always has a smile on her face, and it's clear she truly loves her job.

lavinia89-2
04.05.2023

During my first visit, I found the burgers to be quite small, resembling white burgers. They were dry and lacked seasoning. However, the chili cheese surpassed my expectations! The service and staff were fantastic.

clarabelle55
04.05.2023

I visited Krystals on Valentine's Day and was curious to try the double bacon slider. It turned out to be quite tasty! The onions added a nice savory flavor, and one of the female employees was extremely helpful and pleasant to talk to. I hope to return soon and, fingers crossed, I get to place my order with her again! I wish I had caught her name, but I really appreciate her making my visit enjoyable. Thank you!

zharris-mushroom3
04.05.2023

The Junkyard Fries are fantastic, and my husband and I love the Cheese Krystals. It's always an affordable option for a quick meal, and the staff are consistently friendly and respectful to us.

mheathcote-bank639
04.05.2023

Had a breakfast scrambler and also ordered a 3 egg breakfast plate. The food was nice and hot. The drive thru workers were friendly and we received our food in time

Tripadvisor
5.0 ★ from 2 reviews
Int Restaurants
3.5 ★ from 573 reviews

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