Burger King - Jessup

I would recommend avoiding this store if you can, their staff is rude and almost always gets your food or drinks wrong (such as if you ask for ice they still put ice in the drink and give you stink eye if you ask them to remake the drink). I always get customized sandwiches because I can't eat certain things that come on their sandwiches default (like mayo) but while they ring it up correctly I always get a little bit of mayo still on the sandwich and have to go back to the counter to get them to remake the sandwich and they give me attitude. I personally am going to try and find a different location because this is ridiculous.

The person taking orders from drive thru at 1:45 on 3/25/24 would not listen. Repeatedly asked me for the coupon code, when I had already given it (if that’s an issue, coupons shouldnt be offered) and seemed annoyed I had a coupon to use. They spoke over me multiple times. I asked for chicken fries and was rang up for chicken nuggets. Fries were hot. Accuracy, garbage. Customer service, needs a lot of work. Do better.

The customer service is horrendous. Myself and two other cars waited in the drive-thru for over 10 minutes and no one ever came back. I went inside and then the customer service person had the nerve to catch an attitude with me when I question what was the holdup. The place inside was also nasty. I won't go to this filthy place ever again I see why they're ratings are so low

The 2 times I have been here the employees were arguing with customers. I thought the first time was a fluke. This time I walked out and won't be going back.

The service was fast and friendly, and the food was served fresh and warm. The mushroom Swiss melt was tasty, but not at all represented by the menu picture. Next time, I will stick with the whopper or the original chicken sandwich.