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I came this morning through the ride thru I told them that I had a voucher for a free breakfast food and would like the McSkillet meal without sauce and I wanted to make the drink big and I would pay the difference. When I approached the window to pay, the manager told me that she couldn't allow me to have a big drink. I said I would pay the difference and she said she couldn't do it.... I thought at a time the custo... View all feedback.
I visited this morning and used the drive-thru. I mentioned that I had a voucher for a complimentary breakfast item and ordered the McSkillet meal without sauce. I also wanted to upgrade my drink to a larger size and offered to pay the difference. However, when I reached the payment window, the manager informed me that she couldn’t allow me to get a larger drink. I reiterated that I was willing to cover the extra cost, but she still refused. I believe customers should be happy, and this policy seems quite unreasonable!