Fuzzy's Lounge Americinn - Janesville

10/1/18 sat at the bar for 10 minutes while the bartender talked with one of the three customers in there. Decided to walk out and not waste my money there. Too bad, I really enjoy the hotel, but will never set foot in the lounge again.

Confusing concept, wants to be a sports bar, but all screens set to infomercials and sitcoms with the volume down.... too bad. Bar staff also rushing about, no clear execution strategy. Try to get food... good luck.

Fuzzy's Lounge is a fantastic hotel bar. I stayed at the hotel and decided to grab a few beers at the bar, eventually staying until late. The bartender was amazing—she was entertaining, attentive, and engaged with everyone. She's not only smart but also has a great sense of humor. I will definitely return there whenever I'm in the city!

If I could give this place zero stars, I definitely would. This was, without a doubt, the worst bar service and staff I have ever encountered. I was there last night for a wedding and asked for a Chardonnay, but they only had red wines available. When my glass was taken, it was poured into a plastic cup, and I had to fish a bug out of it. The bartender was rude to every customer at the bar too.

As for the food, it was subpar. The hot dogs tasted cheap, and the pulled pork tacos were extremely dry. When I inquired about how the pulled pork was prepared, the owner mentioned it was slow-cooked, frozen, and then microwaved. He tried to blame the bartender for not handling the microwave properly, even winking at us multiple times (seriously?). Eventually, I called him out on the fact that food shouldn't be microwaved like that, and the bartender chimed in to defend herself, stating it was freezer-burnt. My question is: if it’s freezer-burnt, how long has it been in the freezer? Clearly, too long. Here are my suggestions: 1. Ensure there are two staff members on duty, with one dedicated to handling food orders. 2. Invest in a stovetop and eliminate the microwaves. 3. Revamp the menu to include better quality products. 4. Stop undermining your employees in front of customers, as it reflects poorly on you as a business owner. Treating your staff with respect is essential; they deserve it.