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Contribute Feedback What User likes about The Loop:
Attended Will Tsangs Boatful event with Carefree Boat Club and the food at The Loop was great! Staff were very friendly and patient with me who gave up my order. Nice setup. View all feedback.
What User doesn't like about The Loop:
Terrible customer service! Gave us the wrong meal then took almost 30 minutes for a medium rare burger remake. Ask for a manager and all they did was have an attitude while giving me my money back not even a sorry. Then to get the burger ?meal? that?s supposed to come with fries and it not have fries. I say something to the manager and he goes ti the fryer and gets old cold fries. Won?t be returning! View all feedback.
My husband ordered supper to go on a busy week night, when we got home we were disappointed in every item (maybe the onion rings being the exception) ordered. Kids Mac n cheese: if I wanted boxed Mac I would've just made that at home, it would've turned out better. Hardly any cheese sauce and mushy noodles. Goat cheese Salad: what mandarins? There were maybe 8 slices. The cheese was also more or less nonexistent. Lettuce was past its prime, wasn't even worth taking to work the next day. Gave jt to our chickens. Rosemary chips: were left out and substituted without asking for steak fries. Steak fries: from the freezer clearly. No seasoning, stale. Onion Rings: still crispy, under seasoned. Three Little Pigs Pizza: husband reported as underwhelming, visually it looked pretty good. Used to be a good place to go. Won't be returning or recommending.
This place is always great, their pizzas are amazing, but the burgers are on point and cooked to order and cooked exactly how you want them.Food: 5/5
We get take out there at least once a week. Usually a big order; sometimes for 5 people. We have called 30 to 40 minutes before closing, and they will still take the order and the food is still cooked great. We get a lot of our food well done and they still do it even if they are close to closing.All the food there is great. They have some of the best onion rings and bacon cheeseburgers, but the pizza and steak fries are amazing too. You can't really go wrong with what you order here.
Always good and always fresh. While it's a tad pricey (myself, older son, and young son was 50+ , the portions are fantastic! Customer service is always great.Food: 5/5
Went to the Wells Rd location, and unfortunately, they closed down. Had Loop burgers on the mind for months. Luckily, while at my daughter's gymnastics class I saw the old Loop that was by the water moved near the marina. Me n the fam all got Loop with cheese. Best burger ever guys! YummyFood: 5/5