Ruby Tuesday - Jacksonville

We visited the restaurant on Airport Road today and had quite a wait of 45 minutes for their Thursday Special, the chicken quesadilla. My partner opted for the... read more We visited the restaurant on Airport Road today and had quite a wait of 45 minutes for their Thursday Special, the chicken quesadilla. My partner opted for the chicken nachos as a backup. Unfortunately, my quesadilla was cold and burnt, while his dish wasn't much better. The tea was also disappointing. On a positive note, the server was excellent and apologized several times for the situation. The only reason I'm giving it 2 stars instead of 1 is that the salad was quite good—definitely the highlight of the meal. Overall, I don’t think we’ll be returning, and I don’t support their business continuing much longer.

Slowest service we have ever had, DIRTY, sons fries had a hair in them, and my well done burger was medium rare. Horrible experience. read more Slowest service we have ever had, DIRTY, sons fries had a hair in them, and my well done burger was medium rare. Horrible experience.

I was very pleased with my experience here. Salad bar was refreshing, attractive, and well stocked. Our waitress was friendly and prompt. I enjoyed the half rac... read more I was very pleased with my experience here. Salad bar was refreshing, attractive, and well stocked. Our waitress was friendly and prompt. I enjoyed the half rack and my husband ordered the brisket burger. We were just stopping through while traveling, but hope that we can return. Food was excellent.

I had a great experience at Ruby Tuesday. The salad bar was fresh, appealing, and well-stocked. Our waitress was friendly and attentive. I ordered the half rack... read more I had a great experience at Ruby Tuesday. The salad bar was fresh, appealing, and well-stocked. Our waitress was friendly and attentive. I ordered the half rack, and my husband tried the brisket burger. We were just passing through, but we hope to come back. The food was outstanding.

The quality of the food at Ruby Tuesday varies depending on the chef. Sometimes the dishes miss the mark, but when a skilled chef is on duty, the food is truly... read more The quality of the food at Ruby Tuesday varies depending on the chef. Sometimes the dishes miss the mark, but when a skilled chef is on duty, the food is truly delicious. The takeout service could be improved; it seems the staff may not receive enough tips and therefore might not put enough care into takeout orders. Even after the food is prepared, it often sits waiting in the back before being handed out.