Kfc - Jacksonville

Around 2:30pm july 17 2022. Haven't been inside here for at least 5 years. Decided to come here after seeing jurassic park movie. Was a nice experience. They re... read more Around 2:30pm july 17 2022. Haven't been inside here for at least 5 years. Decided to come here after seeing jurassic park movie. Was a nice experience. They renovated a bit on the wall decor and cool bucket lighting in the corner. Cashier lady was very nice and polite. I have to watch what I eat carefully. Menu was easy to read. Kfc has a nutritional calculator online which was helpful. They dont have grilled chicken or salads at this local kfc. I still made it work with a number 1 original with greenbeans. Save my other chicken for later and gave my biscuit to my hubby. Food was hot and delicious. Hubby had a number 2 crispy. They had a pick up order area that was on side of cash register. New for us that we've seen. Wasnt sure if it was for reg orders. The food that they placed in there was ours so the cashier lady helped us out and gave us condiments. There was a few messy tables but with considering they just had a lunch rush by time we got there. Def come back agian soon.

The lady in the drive through was amazing. Went through the first time to pick up an order for doordash and she was so awesome that I came back to get dinner. S... read more The lady in the drive through was amazing. Went through the first time to pick up an order for doordash and she was so awesome that I came back to get dinner. She had curly hair I think red or purple. It was around 6pm the first time and I got dinner around 7pm. She deserves recognition I wish I could remember her name.

The woman on the night shift was exceptionally friendly and accommodating. I ordered two large combo meals, and everything was fresh and tasty. It’s been quite... read more The woman on the night shift was exceptionally friendly and accommodating. I ordered two large combo meals, and everything was fresh and tasty. It’s been quite a while since I’ve experienced such excellent service at a drive-thru.

We waited in the drive-thru for 20 minutes, only to be informed at the window that they were out of chicken tenders and had none prepared. There was no apology... read more We waited in the drive-thru for 20 minutes, only to be informed at the window that they were out of chicken tenders and had none prepared. There was no apology or explanation, just a blunt, "Yeah, we don't have any of what you ordered 20 minutes ago."

I was very disappointed with my experience at the restaurant. The food I received was subpar and seemed old, which made me feel unwell. I tried to call the next... read more I was very disappointed with my experience at the restaurant. The food I received was subpar and seemed old, which made me feel unwell. I tried to call the next day to address my concerns, but nobody answered. This is quite troubling to me. Why would they sell outdated food? I definitely expect a refund for my meal.