Steak Escape - Jackson

I ordered the Korean BBQ bowl and really enjoyed it! The service was excellent. read more I ordered the Korean BBQ bowl and really enjoyed it! The service was excellent.

I had a great experience! The staff was very friendly, and the regular-sized fries and drink were more than enough for me. Next time, I'll try the small size. T... read more I had a great experience! The staff was very friendly, and the regular-sized fries and drink were more than enough for me. Next time, I'll try the small size. This was my first visit since the change in ownership, and I was very pleased with the meal!

The flavor was present, but for the price I paid, I was disappointed. There wasn't enough meat; the sandwich had more bread than meat. read more The flavor was present, but for the price I paid, I was disappointed. There wasn't enough meat; the sandwich had more bread than meat.

I stopped by Steak Escape on my way home for dinner. When I walked in, there was no employee in sight, and I ended up waiting around 6 to 8 minutes before anyon... read more I stopped by Steak Escape on my way home for dinner. When I walked in, there was no employee in sight, and I ended up waiting around 6 to 8 minutes before anyone appeared. The first employee only came out because the phone by the cash register was ringing. I found it surprising that no one was at the front to greet customers. Eventually, a young woman got off the phone and said she would send someone to take my order, but she ended up taking it herself. Throughout the interaction, she never greeted me with a smile or showed any enthusiasm. Soon after, two more employees came from the back, and I have to say, they looked incredibly unhappy. When I received my order, I felt the need to double-check it, and sure enough, it was incorrect. I took it back inside so they could fix it. Overall, I was very disappointed with my visit to Steak Escape and would suggest improvements both in staff attitude and customer service. The menu had potential, but the experience didn’t live up to it.

Delicious Philly cheesesteak at Steak Escape! It was my first visit, and the friendly staff made me feel welcome. I also enjoyed being able to watch the grill a... read more Delicious Philly cheesesteak at Steak Escape! It was my first visit, and the friendly staff made me feel welcome. I also enjoyed being able to watch the grill as my meal was prepared. Their menu has great options, and I will definitely be coming back.