Mcdonald's - Jackson

This is the most abysmal McDonald?s I?ve ever gone to. Every time I talk myself back into going I?m given another reason to never return. From orders being wron... read more This is the most abysmal McDonald?s I?ve ever gone to. Every time I talk myself back into going I?m given another reason to never return. From orders being wrong consistently, to extensive wait times (20-40min typically) to them just not telling youthat their card reader is broken until you arrive at the window after an awful wait. I have never disliked a fast food jointmore. Do your self a favor and never go here.

I feel as though McDonald's is slowly but surely taking a turn for the worse. I fear with a significant number of employees leaving their workplaces after the c... read more I feel as though McDonald's is slowly but surely taking a turn for the worse. I fear with a significant number of employees leaving their workplaces after the corona pandemic, the quality of service and customer care has taken a seat somewhere in thebreak room. The negligence of customer service will only exacerbate the rise of the robotic age in which blue collar jobs aswell as many white coller jobs will enevitably be taken over by advanced machines that never take breaks, are never sick anddon't call out with hangovers. People will greatly miss their employment opportunities once given, but hastily neglected, whenthey find themselves without.

8/18/22: Had another online order for a free ice cream cone. Waited 15+ minutes for it in parking spot 3. Rolled my window down cause I had a feeling they were... read more 8/18/22: Had another online order for a free ice cream cone. Waited 15+ minutes for it in parking spot 3. Rolled my window down cause I had a feeling they were going to yell at me again through the drive through window while I was patiently waiting. Girlopens the window and told me to come through the drive through so I did. Guess nobody wanted to walk the order out AGAIN. Get tothe window and she tries to hand me someone else?s order and I told her we had the 2 online orders. She rolled her eyes andclosed the window. They have the WORST customer service at any fast food place I?ve been. I?d rather drive to south Jackson atthis point. 8/11/22: Had 2 orders that we ordered on the app. Pulled into a parking spot without a mobile order number bc theywere all full. Had 2 different people come up and ask us what we ordered. Waited 20+ minutes for TWO iced coffees. The lady inthe drive through window was yelling at us across the drive through lane and the customers at the window, telling us that ourcoffees had been ready for a while, but that nobody would bring them to us. Finally, a nicer gentleman brought them out to us,and one of them wasn?t the right size. I asked him if I could get the wrong one in the right size and he was really sweet aboutit. Besides the ONE nice gentleman that helped us, the customer service here is ALWAYS awful and they have no respect for theircustomers at all. DO NOT RECOMMEND.

I visited the McDonald's drive-thru on November 16, 2022, for breakfast. The employee who handed me my order had unclean fingernails, which was quite off-puttin... read more I visited the McDonald's drive-thru on November 16, 2022, for breakfast. The employee who handed me my order had unclean fingernails, which was quite off-putting. Management should focus on these small details. I won't be returning to this McDonald's.

This is by far the worst McDonald's I've ever been to. The staff, including management, completely ignored me. I recommend choosing a different McDonald's; trus... read more This is by far the worst McDonald's I've ever been to. The staff, including management, completely ignored me. I recommend choosing a different McDonald's; trust me on this one. Their menu isn't worth the hassle.