King Buffet - Jackson

Fridays are usually the worst days to visit this restaurant. However, last Friday, there were more staff available, which improved the experience. Just a heads-... read more Fridays are usually the worst days to visit this restaurant. However, last Friday, there were more staff available, which improved the experience. Just a heads-up: the 32oz drinks are supposed to be $5 on Fridays. The young man I spoke to said that all drinks were $5, but I ended up paying almost $8.

Absolutely awful service! I ordered a new smoothie but didn't like it, so I requested a replacement. One of the staff members told me I was wasting the smoothie... read more Absolutely awful service! I ordered a new smoothie but didn't like it, so I requested a replacement. One of the staff members told me I was wasting the smoothie and that it wasn't their problem that I didn't enjoy it. Because of this, I will be reaching out to the manager.

I have the Smoothie King app on my phone, and there was a “buy one, get one free” promotion for 20 oz smoothies. When I was at the store, the female employee sc... read more I have the Smoothie King app on my phone, and there was a “buy one, get one free” promotion for 20 oz smoothies. When I was at the store, the female employee scanned the barcode on my phone, and I assumed I would receive the deal. After the transaction, I showed her the promotion, but she apologized and said she couldn’t honor it because it was too late. I felt that she could have made an exception since it was the last day of the promotion. I was very disappointed by her lack of customer service.

Alex is a smoothie expert! His customer service is outstanding, and his positive attitude is truly refreshing. He definitely deserves a raise! read more Alex is a smoothie expert! His customer service is outstanding, and his positive attitude is truly refreshing. He definitely deserves a raise!

This restaurant is amazing! They always get my orders perfect and my smoothies are ready to go every time I order online. Thank you, team! read more This restaurant is amazing! They always get my orders perfect and my smoothies are ready to go every time I order online. Thank you, team!