Hilton Jackson

The lobby was so pretty and I was like okay this is going to be nice. But then as I got in the hallway and seen plaster coming off the baseboards and paint chip... read more The lobby was so pretty and I was like okay this is going to be nice. But then as I got in the hallway and seen plaster coming off the baseboards and paint chipped I said oh this is an old hotel. The room double Queen reaked of what smelled like cigarette smoke and old men cologne. We stayed on 3rd floor and pool area I guess doesn’t have a curfew time. My husband had to go all the way down to truck and get our fan to block out noise. The only thing I can say positive. I never take a hotel bath but I cleaned the tub really well and took one . They have a deep tub which was very nice . Passing through leaving St. Augustine and had to stop . I dont think we will stay again . And we are Hilton Rewards members , when traveling for vacation or baseball we always stay. Also we like it cold , cold but even bumped up to 75’ the AC never shut off I don’t think . Also the sheets duvet on bed could have been better duvet and sheet was same thickness !! I’m sorry I keep going on and on just not a great room after 9 hours of driving yesterday .

The hotel is outdated, which isn't a problem, but it's dirty. My room had sticky spots on the carpet, a piece of food on the floor, the lamp looked like it hadn... read more The hotel is outdated, which isn't a problem, but it's dirty. My room had sticky spots on the carpet, a piece of food on the floor, the lamp looked like it hadn't been cleaned in a long time. Just dingy. I did not take my shoes off in my room, other than to get in the shower and into bed.Rooms: Dingy and not cleaned very well.

The box springs were all old looking. I had a weird stain on my bed. The worst of all the coffee pot was nasty I kept running water through it but it kept havin... read more The box springs were all old looking. I had a weird stain on my bed. The worst of all the coffee pot was nasty I kept running water through it but it kept having black gunk coming out of it. Also no microwave in the room nobody Wants a community microwave. This place is nice but it needs updating in the rooms , feels old. The people were very nice ? but I had to go out and get coffee so I checked out early.

Located near where I needed to be. Not many places open on Sundays for dinner. I do recommend Soulshine Pizza (will deliver through Door Dash). Nice hotel for a... read more Located near where I needed to be. Not many places open on Sundays for dinner. I do recommend Soulshine Pizza (will deliver through Door Dash). Nice hotel for a quick trip to Jackson.Rooms: 5/5

Digital key did not work, water in tub was not draining, elevator was out of service, the linen on the beds and odor in the room made me very uncomfortable. The... read more Digital key did not work, water in tub was not draining, elevator was out of service, the linen on the beds and odor in the room made me very uncomfortable. There was a long line to get on a elevator several large groups to accommodateRooms: 2/5