Hilton Jackson

The hotel is outdated, which isn't a problem, but it's dirty. My room had sticky spots on the carpet, a piece of food on the floor, the lamp looked like it hadn... read more The hotel is outdated, which isn't a problem, but it's dirty. My room had sticky spots on the carpet, a piece of food on the floor, the lamp looked like it hadn't been cleaned in a long time. Just dingy. I did not take my shoes off in my room, other than to get in the shower and into bed.Rooms: Dingy and not cleaned very well.

Located near where I needed to be. Not many places open on Sundays for dinner. I do recommend Soulshine Pizza (will deliver through Door Dash). Nice hotel for a... read more Located near where I needed to be. Not many places open on Sundays for dinner. I do recommend Soulshine Pizza (will deliver through Door Dash). Nice hotel for a quick trip to Jackson.Rooms: 5/5

Digital key did not work, water in tub was not draining, elevator was out of service, the linen on the beds and odor in the room made me very uncomfortable. The... read more Digital key did not work, water in tub was not draining, elevator was out of service, the linen on the beds and odor in the room made me very uncomfortable. There was a long line to get on a elevator several large groups to accommodateRooms: 2/5

The lobby was so pretty and I was like okay this is going to be nice. But then as I got in the hallway and seen plaster coming off the baseboards and paint chip... read more The lobby was so pretty and I was like okay this is going to be nice. But then as I got in the hallway and seen plaster coming off the baseboards and paint chipped I said oh this is an old hotel. The room double Queen reaked of what smelled like cigarette smoke and old men cologne. We stayed on 3rd floor and pool area I guess doesn’t have a curfew time. My husband had to go all the way down to truck and get our fan to block out noise. The only thing I can say positive. I never take a hotel bath but I cleaned the tub really well and took one . They have a deep tub which was very nice . Passing through leaving St. Augustine and had to stop . I dont think we will stay again . And we are Hilton Rewards members , when traveling for vacation or baseball we always stay. Also we like it cold , cold but even bumped up to 75’ the AC never shut off I don’t think . Also the sheets duvet on bed could have been better duvet and sheet was same thickness !! I’m sorry I keep going on and on just not a great room after 9 hours of driving yesterday .

The floors were dirty. The structure of the hotel looked unstable because the crown molding on both the ceiling and floor was in shambles. The elevators kept ge... read more The floors were dirty. The structure of the hotel looked unstable because the crown molding on both the ceiling and floor was in shambles. The elevators kept getting stuck and people had difficulties getting to their floor. The rooms keys were hard to activate because the light would turn red every time they were put in the slots. The rooms didn't get clean as often as they should and beds weren't made. Front desk had to be called several times because we didn't receive fresh towels. However, the food on the menu for the banquets was delicious. I liked the seating in the lobby and the atmosphere was nice. The staff in the lobby, front desk, hotel and restaurants were courteous and friendly. Overall, it was not what I had expected, but I enjoyed my stay.Rooms: The rooms weren't as clean. The beds weren't made as often and it was hard to overlook some of the stains on the floor.