Subway - Isom
Subway
Description
At this Subway location, guests report mixed experiences. While many praise the cleanliness, prompt service, and friendly staff led by manager Hester Maggard, others express frustration over inaccurate orders and unhelpful service. Issues with overcharging, order mix-ups, and difficulty reaching the restaurant by phone have marred some visits. Despite these setbacks, the fresh food, particularly the popular rotisserie chicken wrap, remains a highlight. Many appreciate the efficient and personable staff, hinting that improvements in order accuracy and customer service could elevate this eatery to new heights. Overall, it presents a blend of potential and challenges.
Feedback
I love going to Subway for their rotisserie chicken wrap. I prefer it cold with a variety of veggies like lettuce, spinach, cucumber, tomatoes, and garlic aioli sauce. It's a healthier option compared to a typical fast food burger and fries. The service is quick and the atmosphere is perfect for a fast and casual meal.
Lovely and top-notch dining experience. The food, service, and atmosphere all receive a perfect rating of 5.
I ordered a 12-inch and a 6-inch sub, but they mistakenly rang up my order as two 12-inch subs. The staff at the restaurant could not offer a refund because there was no manager on site to assist. They did offer to make up for their mistake by giving us another 6-inch sub and a drink, but they ultimately refused when we asked. Overall, the service was terrible and unhelpful. It would have been appreciated to receive a refund for the error.
