Im Romantik- Neuhaus - Iserlohn

A few years ago, I was there for a party. After hearing the price per person and then looking at the buffet, I was looking forward to the midnight meal/snack, w... read more A few years ago, I was there for a party. After hearing the price per person and then looking at the buffet, I was looking forward to the midnight meal/snack, well, that too... As a smoker, you go out more often. It was warm, and when I saw how the food was served to the restaurant guests, I really considered ordering a meal à la carte. It looked so great... Well, since I was invited, I accepted it and didn 't say anything to the hosts on this special day. That was the second time in my life that I went home hungry. Well, I 'll give everyone a second chance. I got a voucher for a four-course meal for two people for a great friend. I hope I and she won 't be disappointed, because the food the restaurant guests ordered that day looked really great, and I only saw satisfied guests. Oh, the appetizers that were handed out earlier at the party were truly delicious.

We held a funeral reception with approximately 40 guests at Neuhaus. Many aspects were positive, such as the service and the ambiance. However, the value for mo... read more We held a funeral reception with approximately 40 guests at Neuhaus. Many aspects were positive, such as the service and the ambiance. However, the value for money was quite questionable in several respects: Neuhaus charged us €198 ! for 33 bottles 0.75 l of tap water some sparkling , which is €6 per bottle of tap water! . Neuhaus was unwilling to agree to a reduced price.

We were here today for our 65th wedding anniversary and were absolutely delighted! The food was excellent, the service attentive and warm. A perfect celebration... read more We were here today for our 65th wedding anniversary and were absolutely delighted! The food was excellent, the service attentive and warm. A perfect celebration in a beautiful setting – we can highly recommend it to everyone!

We were told that Carter's menu was correct, but we received the lunch menu. Upon request, we were then given a short, torn-out section/excerpt from the actual... read more We were told that Carter's menu was correct, but we received the lunch menu. Upon request, we were then given a short, torn-out section/excerpt from the actual menu, which seemed to have been removed from the main menu and presented to us looking rather rumpled and in somewhat poor condition. The advertised praline was missing from the soup, but we received it as an intermezzo after asking for it. Shouldn't such a thing be noticed when serving? The accompanying wines were not presented by name or label. We asked, but the questions about the winemaker and vintage remained unanswered until the very end. We received meat instead of fish. A discussion ensued. We asked for a vegetable alternative and ordered without asparagus, but received vegetables with asparagus anyway. The green asparagus should have been trimmed more at the bottom, as it was quite tough and bitter. Why didn't the server summarize our order again? After the numerous misunderstandings that have occurred, a restaurant owner shouldn't be surprised by a very direct response regarding the quality of the meat, which, from the guest's perspective, reflects a lack of understanding about the overall service throughout the lunch. The food was good, but the numerous minor issues didn't fit with the rest of the experience.

It was confirmed to us a la Carter and we were given the lunch menu. When we asked, we received a short part/excerpt from the actual menu, which seemed to have... read more It was confirmed to us a la Carter and we were given the lunch menu. When we asked, we received a short part/excerpt from the actual menu, which seemed to have been removed from the main menu and was presented to us cuddly and sometimes no longer in optimal shape. The soup was missing the advertised praline, which we received as an intermediate course upon request. Isn't something like that noticeable when it's published? Accompanying wines were not presented by name or label, we asked, but the unanswered questions about winemaker and vintage remained until the end. Get meat instead of fish. There had to be a first discussion. Requested a vegetable alternative and ordered without asparagus, but got vegetables with asparagus. Green asparagus should have been shortened more at the bottom as it was quite hard and bitter. Why doesn't the service employee put the order together again? After the many misunderstandings that have happened, a boss in particular should not be surprised by an extremely direct answer about the quality of the meat, which from the guest's point of view describes the lack of understanding about the service quality of the entire lunch. The food was good, but there were too many little things that didn't fit in with the rest.