Strandhotel - Iseltwald

On arrival we were gruffly told that there were no available tables apart from on the terrace but if it were to start raining we’d have nowhere to go. Nonethele... read more On arrival we were gruffly told that there were no available tables apart from on the terrace but if it were to start raining we’d have nowhere to go. Nonetheless we took a table outside, under the awning. So far , so good although we...were slightly taken aback by the tone we had been addressed with. Sure enough a wind sprung up and we were rudely shouted to go inside. ‘Jetzt, schneller’ …. . Now all of a sudden there appeared to be several tables available indoors. Needless to say, we paid for our drinks and left, subsequently enjoying a lovely meal elsewhere. This seems to be a place where there is no need at all to value customers. I live locally and certainly do not recommend this establishment on grounds of very poor customer service.

We travelled from Thun to Iseltwald to see the gorgeous scenery. We were hoping to see the castle like building featured in many of the photos of the region but... read more We travelled from Thun to Iseltwald to see the gorgeous scenery. We were hoping to see the castle like building featured in many of the photos of the region but we were unable to get through as many roads were private or gated. Regardless it...is a beautiful spot and luckily it was a nice day so we found a restaurant with a view. We found the location to be perfect and the service to be friendly and attentive. We ordered snails, and wienerschnitzel and a veal and spaghetti dish. All the food was great and the bread and herbed butter was wonderful. We ordered the house white wine and it was great. Highly recommend.

We went there to eat good food and to eat for the purpose. we ordered fish as it is their specificity and it was great. the staff went beyond and beyond we miss... read more We went there to eat good food and to eat for the purpose. we ordered fish as it is their specificity and it was great. the staff went beyond and beyond we missed the last train. brand helped us find a taxi and call our Airbnb host. because we have not spoken in German. very appreciated. we are coming back!

For lunch with 3 friends. I ordered the cute assagna. it was very thin, only cheese over a thin layer of pasta and a few green beans and a spoon of broom. my fr... read more For lunch with 3 friends. I ordered the cute assagna. it was very thin, only cheese over a thin layer of pasta and a few green beans and a spoon of broom. my friends ordered fish and got a few small filets. the. meal times are quite expensive, the lasagna poor. I will not go back to give them a bad assessment. the area on the deck is beautiful.

I do not call the service in this hotel slow but relaxed! we went to dinner and we really enjoyed the atmosphere and the view over the sea. our waitress was ver... read more I do not call the service in this hotel slow but relaxed! we went to dinner and we really enjoyed the atmosphere and the view over the sea. our waitress was very nice and friendly. eating was amazing!