Kfc - Irvington
Kfc
Description
**Restaurant Review: A Mixed Bag Experience**
A recent visit to this KFC revealed a combination of service and culinary disappointments. While the restaurant was praised for its cleanliness and friendly staff, many diners experienced long wait times for food, with chicken often served stale or overcooked. Discontent arose from rude service when customers requested fresh meals, leaving a sour taste. Despite these issues, certain side dishes like coleslaw and macaroni and cheese garnered positive feedback. Overall, while the atmosphere and staff demeanor were commendable, the inconsistency in food quality overshadowed the experience, leaving patrons hesitant to return.
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I just left KFC after ordering a seven-piece meal, and I was really disappointed. When I asked the manager for fresh chicken instead of the chicken that seemed to have been sitting out all day, she was very rude and started slamming things in response. I told her I didn’t want the chicken she put in my box because it looked old, but she insisted it was freshly cooked. I clearly saw her put the old chicken into my order, and I told her I had waited specifically for fresh chicken. I don’t understand why she reacted that way. I definitely won’t be coming back.
KFC was spotless, and the staff were friendly and professional. Unfortunately, the chicken was overcooked, which was a bit disappointing. However, I’m still giving it 5 stars because the team was so pleasant and had a wonderful attitude. Just please try to avoid overcooking the chicken next time! I would definitely return for the coleslaw and macaroni and cheese—they were fantastic! The menu offers some great options worth trying.
I often stop by this KFC when I work in Irvington, but I hadn’t been there for almost a year. When I finally came back, I was disappointed—the food tasted stale. It was clear the chicken had been sitting in the warmer for far too long.
They have the best extra crispy dishes—so good and fresh! They open around 10:30, and it's so tasty that I went back the next day. The service is also great!
I just left the restaurant after ordering a seven-piece meal, and I had a very unpleasant experience. The manager was extremely rude. I requested fresh chicken instead of the old chicken that had clearly been sitting out all day, and she reacted by slamming things around. When I pointed out that the chicken she put in my box was old, she insisted it was just cooked, but I could see that it wasn’t. I expressed my disappointment because I was waiting specifically for fresh chicken. I don’t understand why she had to get an attitude about it. I definitely won't be going back.
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