Wingstop - Irving

Chicken Wings, Delivery Services, Catering

Wingstop

★ 3.3 / 5 (1478 reviews)

Wingstop is generating a whirlwind of reactions among patrons, with experiences ranging from delightful to disastrous. Many guests rave about perfectly cooked, juicy wings, consistent online orders, and a quick service that caters to large gatherings. However, the restaurant's disorganization and several instances of poor food quality, including undercooked chicken and cold fries, have left some customers frustrated. Mixed interactions with staff, noted for both their hard work and occasional rudeness, have added to the complexity of the dining experience. Ultimately, while some visitors leave satisfied, others are left vowing never to return.

Last update: 17.01.2026 from: Fabian

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★ 3.3 / 5 from 1478 reviews

Was Anonym at Wingstop a mag?
I had never been a fan of Wingstop, but this location has made a loyal customer of me because flavors, presentation, customer service and timing have always been perfect. I ordered delivery and the food was delivered to my house a bit earlier than the promised time. Not only was I impressed because of that, but the food was hot and mouth-watering. A must try. View all feedback.

What Anonym dislikes about Wingstop:
Card calculated, but no order made. GM Diana (unprofessional natural and rude) spoke loud and in a hurry, said I have to wait 3 to 5 days to process refund. Contact companies to see why my family need to wait days to eat View all feedback.

Dolores

16.04.2020

★ ★ ★ ★ ★

WowOne of the worst customer service experiences I have had.__Ordered delivery through their app and got the order fast.

★ ★ ★ ★ ★

This restaurant is still busy, but they still manage to be nice and have your order fresh

★ ★ ★ ★ ★

After giving the young lady the name for my order, her staff informed her that my order was ready on the table. After she left and picked up my order from the table instead of handing it over to me while I stood there, she sat the order on the table and turned away and went away. Don't have a good day or something. Very bad and rude employees. I love Wingstop, but this will be my last time in this place. Very bad service with this employee. She was nicer to the staff she had to talk to Spanish. I watched all employees and customer interactions as we all had to wait and listen to our names.

Fabian

25.08.2023

★ ★ ★ ★ ★

I was pleased of my wing order yesterday., I had order wings for my crew, while watching the Champions League game. We enjoyed eating our hot wings with your new cajun corn..!!

Mari

25.08.2023

★ ★ ★ ★ ★

Every single time I order online, my order is ready on time. I'm giving it a 5-star rating because my wings are always perfect! They're not dry or small; instead, they are juicy and delicious with extra sauce.

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