KFC - Irving

Chicken Fried Steak, Fast Food, Chicken Wings
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KFC

KFC
2.7 / 5 (128 reviews)

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The restaurant from Irving offers 72 different dishes and drinks on the menu for an average price of $13.7.

At this restaurant, customer experiences vary dramatically, often overshadowing the quality of the food. While loyal patrons rave about the delicious chicken sandwiches, many express frustration over consistent order mistakes, unresponsive staff, and rude behavior at the drive-thru. Instances of confrontational service and lack of professionalism from staff detract significantly from the overall dining experience. However, a silver lining exists, as some customers highlight the exceptional support from management, who actively resolve issues with gratitude and efficiency. Despite the food's appeal, the staggering inconsistency in service raises questions about whether diners will return.

Last update: 17.01.2026 from: April

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★ 2.7 / 5 from 128 reviews

Was Viva Balistreri at KFC a mag?
The manager and staff at this restaurant are fantastic! We tried to redeem a free promotional sandwich using the app, but unfortunately it didn't work. The manager was very friendly and quickly helped us resolve the issue. View all feedback.

What April Monahan dislikes about KFC:
They mess up your order, refuse to answer the phone and their front door is locked so you either sit in the drive thru for 20 mins or waste your money on food you can't eat. I asked THREE TIMES if they understood I said NO MEAT. Still wrong. So tired of wasting my time and money. View all feedback.

cecelia-murazik
23.07.2022

Decent place to eat, but not the best. Drive-thru service was slow, even though we were the only people in the drive-thru. We got everything we ordered though.

jmonahan-lawyer24
23.07.2022

They mess up your order, refuse to answer the phone and their front door is locked so you either sit in the drive thru for 20 mins or waste your money on food you can't eat. I asked THREE TIMES if they understood I said NO MEAT. Still wrong. So tired of wasting my time and money.

jmonahan-lawyer24
23.07.2022

Taco Bell was closed, no sign on the menu. Also waited 4 minutes for our food and they said they didn’t have items on the menu that were listed. Guy taking order was rude

jmonahan-lawyer24
23.07.2022

I love kfc Mt. Dew drink, huh not bath.

tamir-doe-firefighte
23.07.2022

What sets this restaurant apart? I am not sure if we truly enjoyed our dinner, as the service was just average and the wait times were consistent.

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