Embassy Suites By Hilton Columbus Airport

We used to stay at this hotel all the time. We just stayed the weekend of August 25th and it was less than satisfactory. Half of our rooms lights wouldn’t turn on, the ice machine on our floor didn’t work, we didn’t get an ice bucket with our room, and the pull out couch has crumbs or I’m not sure what it was. Also, the air conditioning in our room would always cut out; and we have a 9 month old. The staff was more than welcoming and provided great service. Maybe the hotel needs a revamping/maintenance work. Breakfast and evening service is was amazing as always.

The location is near the airport which is great. They were doing upgrades to some of the equipment within the hotel so the water was going to be out the next morning. But they made sure that everyone knew and provided bottled water for everything. I'm not sure if it was the cleaning reagents that were used within the room or if the room just smelled musty. I did let the front staff know and there were no rooms available during my check-in. The staff were great and very helpful.

Very well kept hotel, friendly staff and the best breakfast. Even though it's very close to the airport (you can see the runways from some rooms) it's still a quiet place for a restful, comfortable sleep. Rooms on the back side of the hotel have a very scenic view and you can easily walk to the Alum Creek walking trail.Rooms: 5/5

I had a brief stay in June with a friend. This hotel is a safe bet and will not disappoint. There is a great morning breakfast service with attentive staff, an evening drink/snack mix and mingle, pool, gym. Great for work or leisure. Close access to 670/airport. Highly recommend.Rooms: 5/5

Last night I checked in to the Emassy Suites Columbus Airport. I was told they had given my room away and that I was being given anotherThey did not acknowledge my loyalty status (Hilton is very hot on this), they did not give me my check in amenities and when I asked for them, the clerk said I can go see if there 's anything back there but made it clear he had no intention of doing so.The room they gave me (2 queen beds on the lowest possible floor) instead of my reserved room (1 king bed high floor) is a wreck. The refrigerator will not close and is totally frosted up.There are large and prominent stains all over the carpet. Several lights just do not work. The furniture is all damaged and shabby. The bathroom light, when turned off, flashes every 5 seconds. It did so all night and woke me frequently.I went down to change rooms this morning and they told me they could give me a king room on the 3rd floor, but it 's reserved for someone else for the following 2 nights, so I will have to move again tomorrow.The hotel staff are all sloppy, slovenly and poorly dressed. It feels more like a ghetto motel than an Embassy Suites and I really don 't even feel safe.