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Contribute Feedback What Trisha Griffin doesn't like about Applebee's Grill:
It took 8 minutes to get seated, 10 before the server came Heather lied about not being the server assigned to the area. She claimed Tasha went on break, but she another female were the only 2 working the section. The food was hot, it took 20 minutes to get water(that we had to ask for several times), and the lemons were old, slimy gross. I called the store to get a manager. I won 't go back. The hosts were scarce or... View all feedback.
1pm on a Saturday 2-3wks ago (I know, I'm late) and it was 1/3 full, at best. Server was high or drunk AF. No joke. And she was training someone smh. Didn't put our food order in or our drinks. It was myself my kid. Didn't get checked on for 30mins we didn't see our server on the floor for almost that whole time. Finally the server (female) came over asked if we got our drinks. Obviously we didn't. My son's food came before our drinks. Not my food. Then we get drinks at separate times. Then my food finally comes. It's been an hour at this point. My food, as well as my son's, was cold dry. Everything. Tasted horrible very chewy. Told the server I didn't want it to bring the check. I told her that the way she was acting (slurred speech, glassy eyes, unable to concentrate or be still, etc) I knew she was on something her service sucked even more than the food. She didn't seem to care but, took my food off the bill. My son's meal was already free with a certificate. I paid for our drinks, even tipped the lady $5 which I regret but, I was hoping some would go to the trainee as she was trying to wrangle the server also to actually do her job. No manager ever came out on the floor. I didn't bother to ask for one as we wanted to leave asap. Won't be back to this location. I may try another should I feel froggy again. Do better. Make sure your employees are sober. And clean up better. It looked atrocious.
It took 8 minutes to get seated, 10 before the server came Heather lied about not being the server assigned to the area. She claimed Tasha went on break, but she another female were the only 2 working the section. The food was hot, it took 20 minutes to get water(that we had to ask for several times), and the lemons were old, slimy gross. I called the store to get a manager. I won 't go back. The hosts were scarce or on their phones.