Jimmy John's - Iowa City

The order arrived promptly, and the food was expertly packaged.

We really appreciate the convenience of its location on our way home! The sandwiches are fantastic!

If they’re going to have such inconsistent bread availability, I suggest implementing a “Loaf Counter” at their locations, so customers know what to expect when they’re craving a good sandwich. It’s disappointing to build up hope for a satisfying meal only to find out there’s no bread. While it’s still worth the drive to order, it can feel awkward standing in line and staring at the staff when they run out of such a basic yet essential ingredient.

Jimmy John's offers delicious food and has impressively fast delivery. I really enjoy the Beach Club sandwich, and their chocolate chip cookies are fantastic. I appreciate the ability to customize sandwiches when ordering online. The JJ app is also very user-friendly.

The food is good, but it's been frustrating that their drive-thru microphone was out of order for several months, especially since drive-thru service is crucial right now. Fortunately, they’ve since fixed the microphone, and everything is running smoothly again as of 8.1.21. The service is relatively quick, and they usually get orders right, so placing an order and waiting at the window isn’t too bothersome—though for larger orders, it’s helpful to have the menu in front of me to ensure I don’t forget anything. I’d also prefer if they started making my sandwich before I reach the window. Additionally, I wish the owner didn't have such a flamboyant personality, but it seems to be a trend with some larger single-owner businesses.