Subway - Indianapolis

Sandwiches, International, Fast Food
Menu
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Subway

Subway
3.8 / 5 (132 reviews)

Description

This restaurant, frequented by locals, faces mixed reviews, with some praising the quality of food and exceptional staff like Blanca, known for her outstanding customer service. However, recurring issues with service, including allegations of discrimination and unavailability of menu items, have significantly dampened the experience for several patrons. The ambiance reflects a casual dining setting, though inconsistent service detracts from its overall appeal. While some enjoy the sandwiches, others have encountered delays and unkind interactions, particularly with specific employees. Thus, diners may find variability in their experience from pleasant to frustrating.

Last update: 12.07.2026 from: Shaniece

Feedback

★ 3.8 / 5 from 132 reviews
shaniece-armstrong
12.09.2024

If you place an online order or go through the drive-thru, you'll find that the way they prepare your food is quite unsanitary.

tracy-streeter
12.09.2024

The sandwiches were tasty and well-made. The service was excellent.

juanka-cucho
12.09.2024

The so-called manager informed us today that she was a racist, which is likely why a woman who appeared to be from India didn't serve us. Next time, I’m going to record her when she makes those remarks, and they should really close down that store because of their awful service. I plan to contact the main office to file a complaint—I'm sure they have footage from the local cameras.

terrie-render-2
12.09.2024

I asked for a cup of ice and was given a very small cup; however, witnessed another customer filling his large cooler with ice. I would have paid, if asked.

ofelia-trujillo
12.09.2024

I like shopping here, but there is a lady who seems to be racist, and whenever she sees someone who is Hispanic she treats them badly. This has happened to me several times with her. Today she made me wait in the drive thru for more than 10 minutes, and I had to go inside to place my order. When she saw me, she laughed with another employee. They should learn how to treat customers. I need When I can, I will come to talk to the manager.

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