Potbelly Sandwich Shop - Independence

First time trying this place, the prices aren't too bad compared to some of the other places. The food was really well prepared and the salads were fresh, and t... read more First time trying this place, the prices aren't too bad compared to some of the other places. The food was really well prepared and the salads were fresh, and the container was full. I will definitely give them another try.

I had put in a catering order for Sunday for a student program I teach, and received an email on Sunday morning stating there was an error and they did not rece... read more I had put in a catering order for Sunday for a student program I teach, and received an email on Sunday morning stating there was an error and they did not receive my order. I called the store a bit panicked because I had quite a few people to feed, and they explained the power was surging and they had to close to the general public. However, the manager was kind enough to still figure out how to put my order together and even though it was not his fault he was incredibly apologetic and wanted to make sure my order was taken care of. It was ready exactly on time and when I arrived they even walked everything out to my car. I was very appreciative of how great the service was and would highly recommend this store for any of your catering needs! Thank you again to the manager and staff that got my order together so quickly and efficiently.

I found these guys in Washington DC. I 've loved them ever since! The flower cookies... A cookie for your straw. read more I found these guys in Washington DC. I 've loved them ever since! The flower cookies... A cookie for your straw.

Potbelly is definitely one of my favorite sandwich places. During my many visits, I've enjoyed their warm flatbreads and tasty soups. The cookie they add to the... read more Potbelly is definitely one of my favorite sandwich places. During my many visits, I've enjoyed their warm flatbreads and tasty soups. The cookie they add to their milkshakes is a sweet treat that takes them to another level. The interior design is distinctive and features many eye-catching elements. It's a fantastic spot for lunch!

I had a catering order for a student program I teach on Sunday, and unfortunately, I received an email that morning notifying me of a mistake: they hadn't recei... read more I had a catering order for a student program I teach on Sunday, and unfortunately, I received an email that morning notifying me of a mistake: they hadn't received my order. I called the store in a bit of a panic since I needed to provide food for several people. They explained that a power outage had forced them to close to the public. However, the manager was very friendly and went out of his way to assemble my order. Even though it wasn't his fault, he was incredibly apologetic and made sure everything was handled. My order was ready right on time, and when I arrived, the staff even helped me load everything into my car. I really appreciated the excellent service and would highly recommend this store for any catering needs! Thanks once again to the manager and staff for putting my order together so quickly and efficiently.