Ihop - Independence

Our waitress Makayla was awesome!! My spinach and mushroom omelette was so good. Makayla never let the coffee run empty and was very attentive. read more Our waitress Makayla was awesome!! My spinach and mushroom omelette was so good. Makayla never let the coffee run empty and was very attentive.

I had a disappointing experience at this IHOP on October 22nd. My family and I arrived and were willing to wait, which was fine. We waited for about 10 minutes,... read more I had a disappointing experience at this IHOP on October 22nd. My family and I arrived and were willing to wait, which was fine. We waited for about 10 minutes, but then two other families who came in after us were seated before us. I understand that it's first-come, first-served, and it seems like they need to work on their customer service. If they want to attract and retain customers, they need to do better in treating all guests fairly. I will think twice before returning to this location.

My only issue, which often keeps me from frequenting IHOP, is the prices. It feels a bit overwhelming when you're charged $3.09 for a soda and $3.49 for a glass... read more My only issue, which often keeps me from frequenting IHOP, is the prices. It feels a bit overwhelming when you're charged $3.09 for a soda and $3.49 for a glass of milk. I paid around $12 for a chicken sandwich and fries, and even steakhouses have more competitive pricing than that. I understand if some might say to stop complaining and not return, and that’s fair. However, small adjustments could significantly improve customer retention. At least I can say that I gave them a chance. I wish IHOP the best in the future.

Visited this location on Saturday. We were pleased with *almost every aspect. Food was phenomenal; hot and delicious! We ended up with a bum server, Jaidyn, who... read more Visited this location on Saturday. We were pleased with *almost every aspect. Food was phenomenal; hot and delicious! We ended up with a bum server, Jaidyn, who snuck off to the bathroom in avoidance and forgot multiple times when we asked for refills.The other servers on staff that day deserve a medal! They were picking up the slack and serving us when it wasn't even theirjob. I would go again as long as we didn't get the same server.

First of all, the food was very good. The Mrs. had a 55+ triple something and I had chicken and waffles, hash browns and a side of whole grain toast dry. At one... read more First of all, the food was very good. The Mrs. had a 55+ triple something and I had chicken and waffles, hash browns and a side of whole grain toast dry. At one time I think I counted 10 workers but it still took way too long to get coffee. The employeeswere audibly arguing about who spilled the coffee. Everyone in the restaurant heard it. For 5 minutes raised voices. They werestill complaining when we left (there was a Manager on site). They sing for birthdays, not a fan. Like I said, good food(pricey for breakfast) but not good enough to overcome all the negatives. Been 2 years since I ate there, guess it will beanother 2...maybe.