Arby's - Independence

This is not the same location we have visited in the past, and thank goodness for that. My stomach feels queasy after eating the turkey, and the fries are dry a... read more This is not the same location we have visited in the past, and thank goodness for that. My stomach feels queasy after eating the turkey, and the fries are dry and rubbery. It seems like they were cooked days ago, stored in the fridge, and then refried. The sliders are usually decent, but the buns were hard and seemed like they had been dried out and microwaved. If you are reheating food, it's better to just say you're out of it rather than serve reheated, low-quality meals. I understand that fast food may not be gourmet, but at least serve it fresh when ordered instead of reheating old food. If it's not reheated, then maybe the cooks need to be replaced or the expiration dates checked, because this was the worst food I've ever had at Arby's. I hope I don't get food poisoning, as I have never gotten sick from fast food before. This location clearly needs a break, as they clearly have little pride in the food they serve. I will not be returning here again. Ugh...

Food was made poorly. Staff is rude and doesn't pay attention, often getting orders wrong. Staff gets an attitude when you ask for condiments. Unprofessional an... read more Food was made poorly. Staff is rude and doesn't pay attention, often getting orders wrong. Staff gets an attitude when you ask for condiments. Unprofessional and not worth the money or time, seeing as you have to go inside and ask for the rest of what you ordered. P.S. there's no point in putting napkins inside the bag when the staff throws them on top of my food, covering them all in buffalo sauce.

I have found this Arby's has very polite and friendly drive-thru workers. The food is always great. read more I have found this Arby's has very polite and friendly drive-thru workers. The food is always great.

The staff was extremely friendly and very helpful, readily answering all our questions about the hot sauce on the menu. read more The staff was extremely friendly and very helpful, readily answering all our questions about the hot sauce on the menu.

I just want to share my experience with the rib sandwich. The restaurant itself is decent, but that rib... it was the coldest, most tasteless imitation rib I've... read more I just want to share my experience with the rib sandwich. The restaurant itself is decent, but that rib... it was the coldest, most tasteless imitation rib I've ever had. I’m really not sure how they can legally advertise it as real rib meat without facing repercussions for false advertising. It was absolutely terrible and disgusting! Everyone knows the roast beef is a slimy pink mess. There's no way that rib is real!