Bertie’s Hot Chicken

I have never, ever, in my 60 years experienced such a mean and nasty environment as I did when I walked inside of this restaurant today. My family I simply walked in, proceeded to get in line to order, when all of a sudden this lady with short blonde hair behind the counter was seriously screaming at people, disgusted with someone or something, not sure. My 9 year granddaughter was horrified, we were all appalled. Why she thinks she can yell and scream when things are not going swiftly because it's too busy, or whatever the case is,is just beyond words. I felt sorry for everyone behind and in front of the counter that were in her presence. We walked out, the lady ahead of us walked out. Unbelievable!

My favorite...I call to order and the person who answers phone directed me to their website. When I said I tried to order online but was getting an error message, she said well, 20 other people have figured it out tonight. I was on the verge of hanging up but composed myself. We picked up food and it was really bad. Even my kids said it was gross. Tried to stay local but definitely never ordering here again. Definitely not worth the money...or the attitude.

Bertie's is good till the last drop!! So much flavor packed into ever single bite. I leave this place with my mouth watering, and thinking about when I can come back!

Best chicken I have had in. Very long time!! Came back home to TX still thinking about it.

I’m giving one star to make the rating of this place more realistic. This restaurant should be rated at 3 stars.The issue is the food is not fresh.The chicken tender salad was…. Horrible…. DO NOT order the salad….. It is mostly icebergs and some slices or tomatoes and onions. Never seen this poor salad sold for $12. And even the condition of the icebergs was old… see the picture. It was almost turning to red and started having some mold. The worst was the chicken tender. The fried chicken was too dry feeling like chewing rubber.We ordered other sandwiches too. They were much better. Order the sandwiches from this place.