Lancashire Tea Rooms And More

I usually check reviews before visiting places and noticed this cafe had quite a lot of bad reviews... but I wanted to see things for myself, I came in and instantly was amazed by how clean the cafe looked, staff were fantastic and hard working, I ordered fish chips and peas and a cappuccino, yes a bit pricy but the quality surely made up for it! It is clear that this small cafe must of gone down hill in the past due to the bad reviews but now it has seemed like it has turned itself around drastically! lovely atmosphere, lovely customer service, Will be returning and anyone who thinks this cafe should be a hit and miss should really come back and see the change for themselves!!!!

Called in for a cuppa of tea after work with my partner before going to see gp, we ordered what we wanted and has the girl was make my toasted t-take a older lady who I presume was the boss shouted down to the girl who was in the cooking area don’t stand there doing nothing get some pots washed, the girl said to her I’m making a toasted t-cake and the boss said well do something while your waiting n when you have done you can sort some potatoes out for tomorrow because I will have to make 2 pies has you not made any today, all this was not spoken quitley but rather loudly, there was only me and my partner in at the time and I though any wounded no one is in if that’s the way they speak to staff and I’m sure if that if she spoke to me like that I’d of told her to stick her job where the sun don’t shine

OMG I’ve never been to such a dump in all my life! Table dirty when I walked in and had to ask for it to be cleaned, I should have just walked out and boy I wish I had because it didn’t get any better. Young waitress was rushing around looking absolutely petrified of the owner who spoke to the young girl like dirt on more than one occasion. I wanted to get up from my seat and put her in her place but refrained. The food was cold and definitely not freshly cooked, this is probably one of the reasons why you have your shocking food hygiene rating. I definitely won’t return to this hovel and with a bit of luck shoppers will stay away and the place will close. What goes around comes around and from what I’ve heard and witnessed the owner is a bully who has obviously been bullied herself because to treat her staff the way she does is not normal management ways. Shoppers if you have any sense there are lots more places in town that serve decent food with a friendly service that don’t exploit staff making them work in horrendous conditions illegally

Do not ever go to this restaurant. The food is terrible and too expensive. The owner is awful and treats her staff poorly.

This restaurant is absolutely terrible! It is a shameful place that should be avoided at all costs. They have out-of-date teabags on the counter that look like they have been there for years. The place is dirty and the old lady who runs it speaks to her staff in a very rude manner. This place should be reported and shut down.