Dunkin' - Huntley
Dunkin'
Description
Nestled in a busy area, this Dunkin' location is struggling to meet customer expectations. Regular patrons have consistently reported issues with service, including incorrect orders and the apparent indifference of staff. Many complaints highlight stale coffee and lukewarm food, hinting at a need for quality control. Frustrated diners often leave empty-handed, especially as popular items like donuts are discarded well before closing time. The atmosphere seems unprofessional, with staff occasionally distracted by personal devices. Overall, loyal customers express disappointment and are seeking alternatives, urging corporate to reassess this store's operation for better consistency and service.
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Feedback
Ordered a large coffee and was given a cup that was half full. After complaining a female worker with curly blonde hair started to argue with me and told me to order something else. Horrible service. Food was hardly warm.
Just went to this dunkin and ordered a whole mess of donuts at the drive thru for a bunch of people at my house which they didn't have some of the donuts they advertised having. Get to the window and find out they no longer accept $100 dollar bills.So message to everyone out there no matter how much you buy from dunkin donuts don't bring any bigger bills than 20s or you will be starving and have a bunch of passed off kids like me.
I'm a huge fan of Dunkin', and I visit this location every day since I recently moved and don't have another store on my way to work. Unfortunately, every day the coffee tastes stale and unappealing. I typically order a latte, so I'm not sure how they manage to get it so wrong, but they do. The corporate team really needs to come in and check on this store's quality. Are they using old beans? I just can't wrap my head around how this coffee can be this bad!
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