El Pollo Loco - Huntington Park

They never have chicken ! How can u be a pollo loco n tell customers we have no chicken it?s always no lie all the time I hate this pollo loco n they are very unprofessional and bad talking people horrible service n u will wait 30 minutes in drive thru that is the truth always the same thing !!

Waited in line to be attended ten minutes later. Then i did not receive my one item over ten minutes later after bigger orders were placed after me. Management needs to get it together in securing a good team work flow. The team at that hour did not help each other out. There was only was person in the front trying to take orders and hand them out.

5th bad experience at this particular location definitely last. Ordered on app, order wasn?t ready until 40mins later AND had to pick in drive thru, wait longer since going inside was closed AGAIN. I get to window to learn they?re out of 2 items I ordered they replacement they offered me was uncooked with hair!! These burn chips were the only ?edible? thing. Never again!! Don?t go here!

The staff was very nice and greeted us once we were inside ready to order. There was no line when we ordered. So there was no much waiting time. However when we got home to our order the 8pieces chicken was very salty and overly brunt. When eating the chicken skin felt like chewing on plastic. Overall, I?m not so sure that I would return but the customer service was good.

First time going here. I went through the drive through for lunch. I ordered a chicken and avocado burrito with a medium diet. Cost me 12.99, which does not bother me. What does bother me is my chicken burrito had 5 small pieces of chicken in it, and it was basically raw, very chewy. I had one bite of it and pulled the other 4 pieces out, So my 10.00 burrito even with the chicken was mostly beans cheese and avo.No napkins provided, which I would think is just common courtesy since it?s a drive through. Never going to go there again!!! Pretty disgusting. Drive through date 6/9 at 1pm.