Chipotle Mexican Grill - Humble
Chipotle Mexican Grill
Description
This restaurant provides a mixed dining experience marked by quick service and flavorful food, particularly the chicken, which many find delightful. However, some patrons have expressed disappointment over customer service, especially regarding order accuracy and politeness. The cleanliness and efficient workflow of the establishment are commendable, making it a reasonable choice for a quick meal. Despite relatively high prices and minor quality issues with sides like chips, the overall atmosphere is inviting enough for those seeking a casual dining experience.
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Feedback
The restaurant was incredibly dirty. The manager should be embarrassed. There was food all over the floor, and it seemed like it hadn't been cleaned at all throughout the day.
This is my first time EVER coming to chipotle, it was a really good experience but the chips were stale and the taco.The line was not really long but right after the line was SUPER LONG behind us,the chicken was my FAVORITE PART of the meal, the chicken was chewy and I like that type of chicken, it starts of normal but after you chew the chicken it BURSTS WITH FLAVOR it was spicy but over all 4 star review.
I found a moth in my salad, which was truly disgusting. On a positive note, the service team is very pleasant, professional, and friendly. I just wish this incident hadn't occurred.
I just arrived in Houston and was looking for a quick bite to eat near my Hotel and so we stumbled here! Great location, clean location, and everything appeared just like their own food chains across America. The line moved fairly quickly as we all ordered a burrito bowl. I do have a food restriction and the attendant behind the counter recommended the Sofritas. It's basically a spicy organic tofu dish to take place of meat but the attendant told me it's was seafood. Lol! It really didn't matter to me but I was thankful, they should add shrimp to the menu as another option. Food was still warm when we arrived at our hotel and I was extremely hungry. Food was good! I love all the spicy sauce options to add to my dish because I'm not a tofu fan so the sauces helped me to cover it up more.
This restaurant is disappointing. My order was ready 20 minutes later than the promised pickup time, and to make matters worse, the food arrived cold. I won’t be returning to this location.
