Braum's - Hugo

Fast Food, Store, Ice Cream
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Braum's

Braum's
3.6 / 5 (1562 reviews)

Description

Braums in Hugo, Oklahoma, has garnered mixed reviews, reflecting a decline in service and food quality. Customers report long wait times, unwelcoming staff, and poorly maintained premises, including dirty tables and restrooms. While the drive-thru offers decent crinkle fries and there are commendable options for sugar-free ice cream, the overall experience can be hit or miss. Despite its potential, with affordable prices and a spacious layout, many patrons find the service lacking, often noting a disconnect between employees and customers. While some enjoy the fresh salads and friendly staff, others leave feeling disappointed by their meals and service.

Last update: 17.01.2026 from: Greg

Feedback

★ 3.6 / 5 from 1562 reviews
greg-hall-1
03.03.2025

Has automatic electric front door with wheelchair accessible ramp into parking lot. Restrooms have doors which open outwards, meaning one not likely to get trapped. Hallway to restroom a bit tight. Has excellent crinkle French fries drive thru. Located across from library. Service: Dine in Meal type: Lunch

john-robinette
03.03.2025

Always good service has some decent produce and dairy at a good price Service: Takeaway Meal type: Lunch Price per person: $10–20 Food: 4 Service: 3 Atmosphere: 3 Recommended dishes: Banana Split

maw-dickenson-bank28
03.03.2025

Worse burger I've ever gotten at a Braums. Everyone in front of counter was standing around talking. The young girl did come and take our order. By the time it was played for and we turned around to get drinks our order was ready. So that tells me it was premade. French fries were barely warm. Cheese on burger was ice cold. Should have sent it back. But hadn't eaten and was feeling it. This was at Braums in Hugo Oklahoma on sunday between 11 and 12. The tables were dirty. My husband said men's room was filthy.

catherine-rymer
03.03.2025

Food: 5 Service: 4 Atmosphere: 5

danny-collins-custom
03.03.2025

This location was pretty good at one time, but unfortunately, that's no longer the case. Last time we were there, a customer had a spill, and when the elderly lady brought it to an employees attention, she told the customer they were busy (they weren't)and to clean it up herself and she wasn't nice about it to say the least. The customer gathered up her granddaughter and left. Then, several of the employees stood around badly, mouthing her to the whole store.

FAQ

The restaurant and its rooms are wheelchair accessible and thus reachable with a wheelchair or physical limitations.

More information

Suggested nearby restaurants.