Wendy's - Howell
Wendy's
Description
In a recent evaluation of a local Wendy's franchise, patrons reported a range of experiences that left them largely dissatisfied. Concerns about service quality emerged, with claims of a rude staff member and incorrect orders upon arrival. The drive-thru facility posed challenges for drivers of larger vehicles, adding to the frustration. While some diners acknowledged a consistent level of food quality, others criticized the new coated fries, likening them unfavorably to competitors and questioning the rationale for unhealthy ingredient additions. Overall, customers expressed disappointment, suggesting that a visit to this Wendy's might not be worth the expense.
Feedback
One- and delivery orders are impossible, as the area is closed every day. as someone who drives an oversized truck for the work, this makes a meal of this place impossible, because my truck simply does not fit through its drive-thru.
Would give you 5 stars, but this is the only Wendy's where I have trouble redeeming points or offers from the Wendy's app.
I called and greeted, asking if this was McDonald's, but the girl was very rude and aggressive, telling me to never call again. DO NOT EAT HERE!!!
This wendy's is garbage. Small fries in a large box half filled. Rubbery and luke warm. Dry burger with extra pickles when asked for without. Eating here is just throwing your money away.
I had the 4 for $4.00 meal, which included fries. They were wonderful- hot and crispy. They were so good that I went back the next day just to order fries. They were NOT hot or crispy. I told the drive through person the fries were neither hot nor crispy. She replied that the fries were h+c. I repeated that they weren't. I knew from the previous day what they should be (delicious) and these were not. She continued to argue the point. Fortunately a manager was nearby and handed the window person fries fresh from the fryer to give me. Someone needs to have her read the carton and bag which say that Wendy's fries are hot and crispy or they will make fries that are both hot and crispy. No problem at other Wendy's, but I check the fries before leaving the window.
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