Panera Bread - Howell

I go there often since my place of work is nearby, the staff there are always so nice and they make the atmosphere a friendly and a welcoming one! Thank you for... read more I go there often since my place of work is nearby, the staff there are always so nice and they make the atmosphere a friendly and a welcoming one! Thank you for all you guys do!

Food is good, nothing absolutely special. One of the managers there (woman with blonde hair, looks to be about in her 50’s) is what really gives this place a ba... read more Food is good, nothing absolutely special. One of the managers there (woman with blonde hair, looks to be about in her 50’s) is what really gives this place a bad review. One of the most miserable people I’ve ever met. Entitled and rude, completely forgetting the customers pay her salary. Also very rude to employees who are just looking to get a part time job after school. Maybe she should stop picking on teenagers at her old age and focus on actually making customers have a good experience here. Made my siblings and I’s experience at this place hellish. She stopped my twelve year old brother and accused him of stealing cups for about fifteen minutes. The cups weren’t even stolen. Not a good experience.

Very busy when I arrived, but the personal reacted and went as soon as possible. they apologised when an order lasted too long and treated each customer with re... read more Very busy when I arrived, but the personal reacted and went as soon as possible. they apologised when an order lasted too long and treated each customer with respect. my food order was correct and delicious. However, a quantity of food was sold out (like the cheese, mac and cheese, some desserts, etc.) he hoped for more options.

What happened to the quality at this Panera location? I travel frequently for work, and Panera is usually one of my go-to stops because of its cleanliness, ingr... read more What happened to the quality at this Panera location? I travel frequently for work, and Panera is usually one of my go-to stops because of its cleanliness, ingredient quality, and food consistency. Unfortunately, none of these apply to the Howell Panera. My wife and I have repeatedly received poorly assembled sandwiches, salads with wilted lettuce and spinach, and soups that are both burnt and cold. Howell Panera, please improve your quality control and stop negatively impacting the reputation of the entire franchise.

This is the worst Panera Bread I’ve ever visited! The place is dirty, tables aren’t cleaned, and the service takes forever. I went to check on the delay and fou... read more This is the worst Panera Bread I’ve ever visited! The place is dirty, tables aren’t cleaned, and the service takes forever. I went to check on the delay and found at least four male employees in the back loudly chatting about things unrelated to their work. They were very rude and showed no apology. The only employee on shift was a young light-skinned woman with glasses, but I had already canceled my order by then. I strongly recommend skipping this Panera and going to Brick instead!