Wingstop - Houston

I placed a pick-up order during my lunch break, but when I arrived at the location, the restaurant was closed, even though their website indicated it was open.... read more I placed a pick-up order during my lunch break, but when I arrived at the location, the restaurant was closed, even though their website indicated it was open. They went ahead and charged my card, but when I tried to call for assistance, no one answered.

On March 30, 2024, at 9:08 PM, we ordered only fries from this location, expecting it to be a quick process. Unfortunately, we ended up waiting 20 minutes for o... read more On March 30, 2024, at 9:08 PM, we ordered only fries from this location, expecting it to be a quick process. Unfortunately, we ended up waiting 20 minutes for our fries while the staff continued to prepare and serve fries for other customers who were in the restaurant picking up their orders. We noticed over six batches of fries being made, yet we were still waiting for our simple order. The efficiency here is questionable, and I agree with the woman who pointed that out to them. Finally, at 9:28 PM, we received our fries, but this experience was completely ridiculous!