Wendy's - Houston

I want to take a moment to highlight your cashier, Melanie. My partner and I have eaten at several places in town, and often no one even remembers us after a day or two. However, we've dined here 3 or 4 times (not consecutively), and each time, Melanie has greeted us with a warm smile and addressed us by our first names. She is incredibly attentive and clearly takes pleasure in making sure her customers are happy and well taken care of. I believe she deserves a raise! Thank you, Melanie, from Troy and me!

As the pictures show, I ordered the Southwest Salad with extra chicken for lunch. The salad featured fresh, crisp greens and delicious guacamole. My experience at this location was truly exceptional, especially considering their award-winning customer service, even at the cash register. While I waited, the staff was professional and efficient in preparing our orders. The lobby was spacious and well-cooled, providing a welcome relief from the Texas heat—definitely a plus! There was minimal foot traffic at the time, which made it a peaceful place to enjoy my drink. The seating was very clean, as always, and the prices were budget-friendly. I absolutely loved it!