Chili's Grill - Houston

Ordered on doordash,it came quicker than I thought. We ordered classic ribeye and swiss mushroom burger. The food was alright, ribeye of course can't compare to the ribeye at steakhouse, but it was juicy. Personally I feel whataburger has better mushroomburger, and cheaper. Overall the food was alright, perhaps will order different food.

It is not my first time coming to this location but today even if they are short staff the team did a great job. I had to wait few minutes before get My table. My margaritas were delicious. I got the 3 sampler with eggroll, boneless buffalo wings andcheese bites first time and I love them, very tasty and good). Also we got the fajita 3 chicken, shrimp and steak) , a buffaloburger as I request, pickles on the side and mayonnaise too) and for the little one mac and cheese with corn cob.... Isupposed was good because she ate everything. Our food adults) were very tasty, fresh and delicious. The experience today wasgreat plus it is my bday and I asked for the volcano cake plus song! The team sing for me and my little one was very proud andhappy because she requested the song. The staff even short did a great job. Thank you for your hard work and dedication . Youmade my day very special after a rough day in the office. Thanks!

The server didn't return to check on us for about 20 minutes after we ordered our appetizers. We ended up having to order our dinner to go because it was taking too long! I hope they can improve their attention to customers.

I ordered a soup and found a live maggot swimming in it. It was absolutely disgusting. When I informed the manager, he showed no concern at all. He was sarcastic and unrepentant. I do not recommend eating here!

I really enjoy Chili's, but unfortunately, I won't be returning to this location. The salsa I received was watery instead of the chunky consistency that salsa should have. Additionally, I specifically asked for no ice in my drink, and the server acknowledged it but then returned with a cup of ice instead. It made me lose my appetite to order more food because if they couldn't get the appetizers right, I was concerned about the quality of my meal. The waiter also provided terrible service; it took him nearly 30 minutes just to come back and take my order. Overall, I won’t be coming back.