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Contribute Feedback What Shaji K likes about Itsu:
Early Wednesday morning, needed a spot for a quick breakfast in the terminal. Not too bad of a line here and lots of seating with USB charging ports for your phone/accessories. Went the healthy route and ordered the Blueberry Boost Porridge £3.49 and a bottled juice £2? . Porridge comes out quickly; a warming, semi-sweet oatmeal with several blueberries on top. Surprisingly balanced, not bland at at all. Juice is a b... View all feedback.
What Joe T doesn't like about Itsu:
A decent place in Heathrow to have a quick sort of healthy meal before a flight. They have a pretty good selection of prepared sushi trays to go. They charge you more to eat at the tables there. Your better off getting it to go. There are some counters right in front where you can sit, eat, and recharge any electrical items. View all feedback.
I was pleasantly surprised by the airport food! My flight was delayed and the in-flight meal was altered, so they provided us with a £10 food voucher. I had never been to Itsu before, but I had seen their signs all over London and was in the mood for something a bit healthier. I tried the double chicken teriyaki for just £10, which I expected to cost much more. While the chicken was a bit dry, the portion was generous, and it came with plenty of rice and vegetables.
If you're looking for a quick Japanese meal option at Heathrow, Itsu is a decent choice. The sushi was surprisingly good for airport takeout—definitely better than I anticipated. It did remind me of the kind you might find at a drug store, though! They also offer coffee (which I tried) and some fantastic bottled waters; you must try the peach and lychee flavors—absolutely delightful! They accept credit cards, and while prices are on the higher side (typical for an airport), they’re not too outrageous. If you need to power up, there are several tables nearby with different types of outlets. I'll definitely be stopping back at Itsu next time I'm at LHR, especially for that fancy bottled water! By the way, does anyone remember when drug stores in NYC sold sushi? Do they still do that?
Fast food Japanese food in LHR Airport to consider if you're in a hurry ...or just feel like eating something with rice as compared to potatoes or bread! (Especially like a person from Hawaii like me! Flew threw LHR several times over the past few years and first noticed this place in 2019. If there is a line, it isn't very long and moves fast. Got places to sit down and have some charging ports . Food selection is somewhat limited with salmon Inari or Maki style sushi, got some salads, or if you want something hot, got won ton or chicken bowls and a few other things. I find it convenient since it is right next to a sitting area if you have to make a connection but your flight gate has not yet been announced. Unlike some of the worn, high volume, highly used ports that may not work in (free sitting area outside, so far all the ports and outlets have worked in the dining area here! So a place that I've come to stop by almost every time for a quick bite to eat at LHR!
The food options at Terminal 5 were limited and all the sit down restaurants I passed had waits. I didn't want to risk a long time to eat when I had a flight and I didn't want to just grab a sandwich sitting on a shelf for who knows how longs at one of the shops. So a good medium solution: itsu. Hot food quickly when you need a meal but are conscious of time. I got a thing of sushi and thought it was fine. It's better than I expected for an airport, so I was happy. It was nicely packaged. My husband got a noodle soup and it was nice and hot and chock full of meet and veggies and was very filling for not too high a cost (again, it's an airport, things are going to cost more than on the outside). We finished the meal with a pair of mochi which was a nice little sweet bite. There were chargers at the tables but the ones near me didn't work. I saw other people charging though, so that's a bit hit or miss. For the other options in the terminal, I think this was a good balance of speed, taste, and cost.
This was a new restaurant relative to my last visit to Terminal 5. I was familiar with the restaurant having eaten previously at one of their in town locations. This location was similar. Customers order at a walk up counter. There is a small seating area with small community tables. I had the veggie'gyoza noodle'bowl. It was tasty, and I enjoyed it. The dish was available quickly after I ordered. This may well be my new favorite Terminal 5 eatery.
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