Ruby Tuesday - Horseheads

It was my first time eating here. Have always wanted to try Ruby Tuesday. It was delicious and was very surprised with the portion size, it ended up being to me... read more It was my first time eating here. Have always wanted to try Ruby Tuesday. It was delicious and was very surprised with the portion size, it ended up being to meals for me and my daughter. Will definitely go again.

Michelle C., our waitress, consistently goes above and beyond. She remembers us and our drink orders, providing exceptional customer service every time! The foo... read more Michelle C., our waitress, consistently goes above and beyond. She remembers us and our drink orders, providing exceptional customer service every time! The food and drinks are fantastic! We always look forward to coming here when she is working because we know we'll receive great service and plenty of laughs.

On to the negatives: our seats were covered in duct tape to hold them together due to tears. The salad bar was lacking variety (though I understand that’s a bro... read more On to the negatives: our seats were covered in duct tape to hold them together due to tears. The salad bar was lacking variety (though I understand that’s a broader issue with Ruby Tuesdays, not just this location). I ordered water but ended up retrieving my own bottle because the mug they provided was brown. Additionally, my husband found mold in his mug, which is unacceptable for serving water, regardless of whether it was leftover soda. The steak was quite bland, and this was the first time my dad didn’t take home leftovers. The salad bar also had insufficient labeling, leaving me clueless about the contents of several containers, including some dressings. I won't be reaching out to management to address these issues, so please don’t suggest that. My only request is for the restaurant to improve cleanliness for future guests. After my visit, I noticed several recent reviews mentioning cleanliness, and had those concerns been addressed, my experience today could have been much better.

I had a fantastic visit to the restaurant! Our waiter was amazing, even though he forgot to tell me his name. I ordered the Double Decker Chicken, and it was in... read more I had a fantastic visit to the restaurant! Our waiter was amazing, even though he forgot to tell me his name. I ordered the Double Decker Chicken, and it was incredibly delicious! I also shared the...

On Tuesdays, kids eat free—two thumbs up! My wife and I enjoyed delicious meals, and the kids ate for free. We all had lemon water, and our total bill came to l... read more On Tuesdays, kids eat free—two thumbs up! My wife and I enjoyed delicious meals, and the kids ate for free. We all had lemon water, and our total bill came to less than $25.