Carvel Ice Cream Bakery

Classic Carvel ice cream was a treat for me today. Unfortunately I was over charged. I ordered a small soft serve w fudge sprinkles Instead of charging me a sundae price the employee added 2 additional items on my receipt for the fudge n sprinkles. I made a inquiry and she acted like nothing was wrong.

Store hours posted says they are open at 11. Came by and store was closed with no one there. Idk it was a Wed maybe they dont wamt to give out their free sundaes ????

Ice cream was ok. However the business is for sale so you can tell the owners aren?t putting much into it. Carvel is a decent brand but dated. The kids had different flavor soft/hard ice cream. Had a weird consistency. Somewhere between soft and hard ice cream. Let?s be honest it?s hard to go wrong with ice cream however the food and experience were simply average.

I ordered a sunade off of doordash, but it only came listed with vanilla soft serve and I prefer chocolate. I called them asking if I could switch it and the lady who answered the phone was SO nice and happily did it. Wonderful customer service!

The owners are usually the ones (or part of the team working, and they're always very nice to the customers. We love getting their ice cream cakes for birthdays, etc. (Fudgie the Wale! . Their Sundae Dashers are amazing- try the mint Oreo cookie one!