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Contribute Feedback What Local G likes about O Shòu Sī Diàn:
let's face it they aren't very many great japanese/sushi restaurants in Birmingham. Osushi is probably the best in Hoover, maybe even Birmingham. The fish is always fresh the sushi is put together and presented properly and the customer service is always great. This is my go-to place for sushi. View all feedback.
What Xavier G doesn't like about O Shòu Sī Diàn:
I am a new customer and I was looking for a good sashimi and found O Sushi had 5 stars do I decided to give it a try I ordered a Sashimi player with Chef Choice of fish. I was disappointed when I saw the sashimi cut as a nigiri cut, there where 18 pc of Nigiri with out rice! They need to understand there are differences on the sashimi cut VS Nigiri cut and fish wasn't that fresh either. Me coming back? Nope View all feedback.
Let's face it they aren't very many great japanese/sushi restaurants in Birmingham. Osushi is probably the best in Hoover, maybe even Birmingham. The fish is always fresh the sushi is put together and presented properly and the customer service is always great. This is my go-to place for sushi.
If I could leave 0 stars I would. I ordered food online last night and was told it would take 35 minutes. I got there around 35 minutes. I paid and left a tip (I shouldn 't have left any tip) and waited. I ended up waiting over an hour for my food. The hostess or whatever you want to call her was incredibly unhelpful and seemed like she was a high schooler. It seemed like she was avoiding me so she wouldn 't have to talk about how long it was taking. After an hour I finally got my food, and went to the car and realized my order was wrong. I went back in and STILL couldn 't get anyone to help me. At this point I was livid. I regret paying for this and wish I had asked for a refund. When I got home and gave my husband his food, this was his $20 Teriyaki Chicken that looks like it was from a school cafeteria. The avocado in our sushi was also rotten. This is my first time ever leaving a bad review on any platform. I have eaten here many times and never had an issue but I will never be coming back.
Always a great experience. I usually end up ordering for delivery and the sushi is always still fresh and delicious. My favorite Japanese restaurant in central AL.
Finally found a good sushi place in town! My husband and I went on a Saturday for lunch, not busy at all so was immediately seated. All the food was delicious. We ordered the beef fried rice appetizer, shrimp tempura, spicy tuna, spicy salmon, and futo rolls. Will definitely be back!
Service was well below acceptable. What seemed like a new employee could not remember drink orders and lost our order. My party waited for 45 minutes before being informed that 'the kitchen ' lost our order. The manager continually pointed to our table to have us waited on but was never waited on, outside the initial drinks being served. We had asked for a refill, that never came while she assisted tables that just walked in. We witnessed her playing with the curtain and back area items before serving drinks to another table. When we were approached about the lost order, we said we were leaving and to pay for the drinks. It is appalling that after this experience we had to pay for drinks and was not asked to make it right. If employees are new, there should be someone watching over to ensure service does not fall below standards. Especially when you are the first ones that enter the restaurant and everyone after you is being serviced first. I do not recommend this location without proper staff who care for their patrons.