Marco's Pizza - Hoover

Marco’s at Lee Branch never disappoints! The quality of food is amazing, pizza, breadsticks, subs, all great. The pizza’s actually taste like pizza instead of a cardboard pizza wannabe.The service is also amazing. Always timely, food is always hot or warm, it is simply the best pizza and best pizza delivery, hands down!

The place is falling apart. No fountain drinks are currently available; tables are wobbly, and all but one trash can was out of service. I 'm not sure why because there were plenty of staff, but it was like they didn 't want people to dine in, so they were purposefully making it uncomfortable. One bathroom was completely out of service and had an open ladder placed in front of the door. The other bathroom was leaking, and it smelled musty. As for the food, the pizza tasted great as it always has, but the whole experience was ultimately underwhelming. I feel bad for the people working there because I don 't think these things are their responsibility. Whoever owns this franchise is either trying to save money by ignoring the maintenance or is completely oblivious to the condition of the place (or maybe just doesn 't care). It feels neglected, but it doesn 't appear to be the employees ' fault.

Ingredients thrown in a container does not a salad make. I am attaching a photo of the Italian chef salad I received this evening. You have my permission to use this photo to replace the one on your app and website to prevent disappointing customers moving forward. Very disappointing experience.P.S. You 'll need to remove croutons from the description as they weren 't in the salad .

Crispy crust and the best pizza sauce and cheese is delicious. Loved it!

Tonight it has taken 1:55 minutes to get a simple pizza delivered. On top of that, the manager lied to my wife when she called 1:15 minutes in and said it was on it's way and we were the first stop. We live less than 10 minutes from their store and after another 40 minutes, of waiting, the driver showed up with the wrong pizza. I have no words for this level of incompetence.