Taco Bell - HOOKSETT
Taco Bell
Description
Recent experiences at the local Taco Bell/KFC reveal a blend of highs and lows. While some patrons laud the freshness and quality of their food, particularly the iconic KFC offerings, complaints about the service and cleanliness persist. Long wait times, particularly in the drive-thru, have frustrated many, with incorrect orders exacerbating the situation. However, some customers have noted recent improvements in speed and order accuracy, suggesting potential changes in management. Overall, while the food quality occasionally shines through, the service inconsistencies create a diner experience that often falls short of expectations.
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Taco Bell and KFC are last minute food desperation there was a major issue with the workforce and any fast food place suffers from time to get the food completed because of lack of help it's not that the food is terrible and it's not that the people that were making it or terrible it's just the fact his lack of people putting way too much on the people that do have the work ethic to work
To be honest I've had quite a few issues at this taco bell. I go there quite often and the last time I went I was in line for 15 minutes even though there was only one car ahead of me and then took them another 8 minutes at the window. I only ordered a couple items one of them being nacho fries. I was very excited because I love them I got home and realized they forgot to give me the cheese dip with it. The time before that was absolutely horrible... I ordered for my family and when I got home I realized that they had forgotten two or three items that I had paid for. They forgot to give me the chicken taco that I ordered and they forgot to give me the macaroni and cheese that my daughter ordered. The regular beef tacos that we ordered were horrible! The beef was like dried and in chunks. No one could even eat them they were really disgusting. Normally I would call and complain but I tried calling and no one answered the phone.
Today me and my husband went to order some food and waited more then 15 minutes to even order our food, the staff saw us but ignored that we were even there, after about 20 minutes a girl took our order, the food took extremely long for it to be done, they over cooked the biscuits and were hard as a rock, I told the girl and showed her them but was given attitude I asked her if I can have a fresh batch she then slams the box on the counter touching all of the biscuits and then tells me I think the one in the middle is soft enough to your liking, then she went to the back of the store, my husband and I were extremely unimpressed with the rudeness and terrible service that we will be making a phone call to the corporate office about how we were treated there, they also got our order wrong it was the worse experience we have ever had to deal with.
It took 30 minutes to receive just 2 tacos and 2 burritos. The staff appeared to be under the influence and were arguing openly in front of us. When we reached the pickup window, we were told they were out of half of our order, including Baja Blast. The soda was flat and watered down. This has been the worst experience every time we visit. I would not recommend this place.
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