Cafe Sante - Hook

Absolutely terrible experience! We couldn't get drinks or food, and we couldn't even buy a gingerbread man without a ticket. Nobody knew where to get a ticket,... read more Absolutely terrible experience! We couldn't get drinks or food, and we couldn't even buy a gingerbread man without a ticket. Nobody knew where to get a ticket, and everything was overpriced. A hot chocolate was eight pounds—can you believe it? The prices for the plants and flower displays were outrageous, and they looked half dead. There were six of us, and none of us would ever come back again.

After the hype and interest my friends and I felt lucky to get tickets and were looking forward to the evening. The highlight was the greeting from Flash the re... read more After the hype and interest my friends and I felt lucky to get tickets and were looking forward to the evening. The highlight was the greeting from Flash the reindeer a real crowd pleaser and pull even for those older children! Sadly it went down hill from there and we were all thoroughly disappointed with the lack of stalls and variety offered. The Xmas floristry displays whilst beautiful were we felt overpriced and as a result didn't see any sold which is sad based on the effort. Food and drinks vouchers overpriced for what was available (limited) Great to see the Brain Tumour raffle was successful. More stalls, better affordable variety and no voucher system. out of ten sadly 2 was expecting it to be so much better from Four Seasons who normally do things extremely well.

Oh dear what’s happened to the wonderful Cafe Santé menu? The bento boxes are overpriced and the food hit and miss. The soup was under seasoned, and far too oil... read more Oh dear what’s happened to the wonderful Cafe Santé menu? The bento boxes are overpriced and the food hit and miss. The soup was under seasoned, and far too oily. There was only one type of smoothie available and no fresh ginger. The waitress was lovely but hesitant and the experience was definitely below par.

The food was wonderful! The bento boxes were tasty and the service was friendly. Everything was perfect! read more The food was wonderful! The bento boxes were tasty and the service was friendly. Everything was perfect!

The meal was pricey for just a bento box. The lunch menu features various types of bento boxes, but there is no sushi available. read more The meal was pricey for just a bento box. The lunch menu features various types of bento boxes, but there is no sushi available.