Reviews
What Charlene Merritt doesn't like about Pollo Tropical:
Used drive through so no atmosphere. Got a tropichop and it was the worse one I ever had. Chicken was dry, rice was almost overcooked and the beans were dry! I asked when we were handed the food, are the sauces in there? Yes, everything is in there, we were told. Nothing was in there. Very disappointed. Be a long time before I go back. View all feedback. What Marcell Fioll likes about Pollo Tropical:
Not bad but could be better, I have ordered A quarter of chicken rice and beans Cesar salad and soda once I notice at home, they gave me just chicken, beans and a little bread missing the salad and the rice called the number never answered!!! And told them about the issue 3 days after And never did anything to address the problem so other than that it resolves at least the hungry stomach of many Latin and others not... View all feedback.
Reviews from various websites
Used drive through so no atmosphere. Got a tropichop and it was the worse one I ever had. Chicken was dry, rice was almost overcooked and the beans were dry! I...
read moreOrder was incomplete, waiting time for service was about 30 minutes ????
Rude unsmiling staff. Sorry, but I'm from overseas and I'm not used to surly unsmiling service from slow workers who want big tips before they've done anything....
read moreCustomer service is terrible. The food is not the quality of other franchises.
ROOM CLOSED TO THE PUBLIC SUNDAY, APRIL 7, A LOT OF ADVERTISING THAT THEY ARE OPEN UNTIL MIDNIGHT AND IT'S A LIE WE WENT THERE OUT OF LIKE, THEY FORCE YOU TO BE...
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