Subway - Holliston

I had an absolutely awful experience at this Subway outlet yesterday. It's beyond frustrating that they flat out refused to honor the coupons, which is just plain disappointing. And to top it off, my online order through the Subway app was a complete disaster—they butchered my grilled chicken sub, leaving it with nothing but veggies and sauces. It's hard not to believe this was intentional. Overall, this visit has left me seething with dissatisfaction towards their abysmal service.

Poor attitude. I asked for water. they said they dont give free glasses anymore :

I went to the Subway in Holliston MA on 7/1/22 for my developmentally challenged sister. She had a coupon for a 5.99 footlong sandwich and was excited about getting her favorite which is the Italian BMT. The coupon was from a recent newspaper insert. When I presented the coupon the employee would not except it. She said it would not scan and refused to manually enter the code (599FOOTLONG). Another employee said the coupon was probably expired without even looking at the coupon (the expiration date is 8/20/22). My sister was quite upset and I went ahead and paid the 9.55 bill. We will avoid going to this location and other Subway stores if this type of fraud is used lure customers only to be disappointed.

I got this package of coupons in the mail, so decided to order one online this morning. It'll be ready in 20 !! minutes. Got a charge on my card, and went over to the store to pick it up. It wasn't there. The lady told me she didn't get my order. After a bit of back and forth she admitted she rejected my order because of the coupon I had added.So similar experience as what I read below.Still got the charge, and why are they sending coupons if the local location doesn't honour them.Contacted Subway corp in CT, they tell me it is their policy that each location can decide on their own.As what others mentioned, for the price they charge you right now for simple stuff, it is not worth it, better of some place else, so that's where I'll go, somewhere else...

Really good but my drink had a cockroach leg in it…